HCLTech Senior Help Desk Analyst reviews

2.5

68% would recommend to a friend

(47 total reviews)
avatar

C. Vijayakumar

58% approve of CEO

17% positive business outlook

Senior Help Desk Analyst employees have rated HCLTech with 2.5 out of 5 stars, based on 47 company reviews on Glassdoor. This indicates that most Senior Help Desk Analyst professionals have an average working experience there. HCLTech is rated 35% below average by Senior Help Desk Analyst professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

47 reviews
3.0
Jul 28, 2024

System Admin

Recommend
CEO approval
Business Outlook

Pros

Challenging, fast paced, always learn new technologies

Cons

Work life balance issues as a Tier 2 Support staff

1.0
Jul 13, 2024
Recommend
CEO approval
Business Outlook

Pros

I can’t really think of many positives aside from the fact that I had a job so there’s that I guess

Cons

From the get-go, when our company was re-badged from one employer to this company, we were promised that our new contract was not going to be on a yearly basis and that we would not lose our jobs after a year. Now here we are year later and they are telling us that the whole department is going offshore, and they will try to find a place for us elsewhere the company on a different account. But if they don’t find a place for us, we will be let go. There were so many meetings in town Hall promising that this would not happen down the road. It was all a lie. Management and HR are by no means transparent, and I very very sneaky with all of the moves that they make.

Viewing 7 - 9 of 47 Reviews

Glassdoor has 56,733 HCLTech reviews submitted anonymously by HCLTech employees. Read employee reviews and ratings on Glassdoor to decide if HCLTech is right for you.