Is HCLTech a good company to work for as a Senior Help Desk Analyst?

Senior Help Desk Analyst professionals working at HCLTech have rated their employer with 2.5 out of 5 stars in 47 Glassdoor reviews. This is a lower than average score with the overall rating of HCLTech employees being 3.5 out of 5 stars. Search open Senior Help Desk Analyst Jobs at HCLTech now and start preparing for your job interview by browsing frequently asked Senior Help Desk Analyst interview questions at HCLTech .

Does HCLTech pay Senior Help Desk Analyst employees well?

Senior Help Desk Analyst professionals rate their compensation and benefits at HCLTech with 2.6 out of 5 stars based on 47 anonymously submitted employee reviews. This is 10.9% worse than the company average rating for salary and benefits. Find out more about Senior Help Desk Analyst salaries at HCLTech.

What are the top reviewed jobs at HCLTech?

Software Engineer (5106) , Technical Lead (2565) , Senior Software Engineer (2518) , Lead Engineer (2289) , Analyst (1947) , Senior Analyst (1636) , Consultant (1035) , Senior Technical Lead (818) , Specialist (783) , Associate Consultant (699) , Senior Consultant (694) , Technical Specialist (677) , Project Manager (657) , Senior Specialist (619) , Software Developer (597)

What are the pros of working at HCLTech according to real employee reviews?

"work life balance is good and you prefer this company for long term if you are not expecting hike and promotion" ((in 5686 reviews)); "job security is good but don't expect extra one rupee from company they won't even pay anything" ((in 2282 reviews)); "Work culture and hike is good in development project compared with any other service based organization." ((in 2073 reviews)); "work environment was good and friendly" ((in 1317 reviews)); "Good environment and good place to work" ((in 909 reviews))

What are the cons of working at HCLTech according to real employee reviews?

"The salary for the employees is very less although is very normal but obviously you expect more always" ((in 3940 reviews)); "Very poor management by managers will ignore if you are on bench and dont care about your security" ((in 2066 reviews)); "No salary hikes and life will be stagnant and your resume will become obsolete if you stay there for 3 years." ((in 1851 reviews)); "cost of living just be same as bangalore or chennai because the pay is low compare to those cities" ((in 955 reviews)); "Mostly depends on manager and if you are good than it is hard to move to better project." ((in 838 reviews))

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HCLTech

HCLTech Senior Help Desk Analyst reviews

2.5

68% would recommend to a friend

(47 total reviews)

C. Vijayakumar

58% approve of CEO

17% positive business outlook

Ratings by category

3.5

Diversity & inclusion

2.9

Culture & values

2.7

Work/Life balance

2.7

Senior management

2.6

Compensation and benefits

2.5

Career opportunities

Senior Help Desk Analyst employees have rated HCLTech with 2.5 out of 5 stars, based on 47 company reviews on Glassdoor. This indicates that most Senior Help Desk Analyst professionals have an average working experience there. HCLTech is rated 35% below average by Senior Help Desk Analyst professionals compared to other employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

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Reviews by job title

47 reviews

2.0

Jun 7, 2024

Recommend

Help desk technician

Recommend

CEO approval

Business Outlook

Pros

None none none none none

Cons

No bonus, raise, or opportunities for growth

3.0

Apr 15, 2024

A good start, but don't go above and beyond for them

Help desk analyst

Recommend

CEO approval

Business Outlook

Pros

The pay is okay. The benefits are great.

Cons

HCL does not care about their employees at all.

3.0

Mar 25, 2024

Help Desk Analyst review

Help desk analyst

Recommend

CEO approval

Business Outlook

Pros

Great coworkers, Easy work load - easy to hit stats

Cons

Management is all over the place. Hired for hybrid position but even after 6 months it was fully on site. Hired for job description to do with technical issues but the actual job role was not technical at all.

Viewing 10 - 12 of 47 Reviews

Jobs at HCLTech

Level 1 Analyst IT Help Desk

Service Desk Specialist

Desktop Support Specialist

Desktop Support Specialist

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HCLTech

HCLTech Senior Help Desk Analyst reviews

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Recommend

A good start, but don't go above and beyond for them

Help Desk Analyst review

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