Does HCSS pay their employees well?

According to anonymously submitted Glassdoor reviews, HCSS employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at HCSS. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at HCSS?

86% of HCSS employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated HCSS 4.4 out of 5 for work life balance, 4.5 for culture and values and 4.3 for career opportunities.

What are the top reviewed jobs at HCSS?

Technical Support Analyst (31) , Software Developer (15) , Software Engineer (6) , Technical Support (6) , Business Solutions Analyst (4) , Implementation Specialist (4) , Internship (4) , (3) , Implementation Associate (3) , Intern (3) , Sales (3) , Sales Manager (3) , Senior Software Developer (3) , Software Development Intern (3) , Business Analyst (2)

What are the pros of working at HCSS according to real employee reviews?

"People are great and they care about each other" ((in 39 reviews)); "Great culture, people, and atmosphere." ((in 30 reviews)); "Benefits are great." ((in 22 reviews)); ". The employees (most of them) are great and make you feel welcomed from the first day." ((in 9 reviews)); "Everyone is friendly, there's an open" ((in 7 reviews))

What are the cons of working at HCSS according to real employee reviews?

"Not especially competitive pay for intern position." ((in 10 reviews)); "Management also does not take responsibility for its mistakes but will come down hard on the every day worker." ((in 9 reviews)); "Some managers are also too hands off or biased, making it difficult to explain issues when they arise or understanding the level of importance on issues that come up." ((in 6 reviews)); "I also felt that some of the ideas from upper management sound great on paper and they pushed down with out making sure it really would work." ((in 6 reviews)); "Little collaboration with senior leadership" ((in 6 reviews))

What are the top reviewed HCSS locations?

Sugar Land , Houston , Stafford , Southfield , Friendswood , Spring

HCSS reviews

4.2

86% would recommend to a friend

(235 total reviews)

Steve McGough

95% approve of CEO

75% positive business outlook

Ratings by category

4.5

Culture & values

4.4

Diversity & inclusion

4.4

Work/Life balance

4.3

Career opportunities

3.9

Senior management

3.8

Compensation and benefits

HCSS has an employee rating of 4.2 out of 5 stars, based on 235 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The HCSS employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

235 reviews

5.0

Sep 9, 2019

Great Company

Technical support

Recommend

CEO approval

Business Outlook

Pros

a company for its employees with great value in their software for a happy customer.

Cons

technical support analyst have to work a weekend on call, rotates through the department

HCSS Response

6y

Thank you for continuing to be a part of the HCSS team and for taking your turn to provide 24/7 customer support to our customers. Customers (and your colleagues) appreciate our support team's commitment to answer the phone in 3 rings or less.

5.0

Sep 9, 2019

Hands Down Best Place I've Ever Worked

Technical support analyst

Recommend

CEO approval

Business Outlook

Pros

-Leadership that truly understands work/life balance. -Challenging work that keeps it from being monotonous. -Coworkers that are like best friends - everyone shares interests, hobbies and has a positive attitude. -Fat profit sharing checks every year based on a percentage of salary - fair for everyone, and rewards tenure over position.

Cons

None. If there are complaints, it's from people who have never worked anywhere else to know how good it is here.

HCSS Response

6y

Thank you for your help in support. We are excited about your positive reviews and appreciate your advice to management. We are working to hire the best available talent to grow our team.

5.0

May 24, 2018

Friendly people to work with and a nice setting to facilitate teamwork

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

-Smart and funny people who you can talk and work with -A lot of integration with all the departments when working on projects -Bunch of amenities you can use (ex: stove, track&field, mini gym, outdoor basketball court)

Cons

-Sometimes not a lot of news are communicated to all the employees -Transparency is still not really there yet, but as long as you ask people, they're willing to share info you don't know about -I don't think everyone has the mentality of 'ownership' yet, esp new hires

HCSS Response

7y

Thank you for your feedback! We are aware that communication is definitely something we can improve on. As we grow, it becomes increasingly more difficult to 1) identify information that should be shared and 2) finding a good method for distribution. I know that's something I struggle with as well and work actively towards fixing within my own department. I think the new intranet site can be an effective communication tool as it gets adopted throughout the company. I think transparency falls within the same category, as it's more an issue of identifying what should be communicated and acting on it. The ownership mentality issue will be an ongoing battle as we are growing at such a fast pace. We count on employees that have been with the company for a long time to mentor new employees and guide them to the right mindset. Thanks again, Admir

Viewing 142 - 144 of 235 Reviews

Jobs at HCSS

Senior Software Developer

Remote

View job

Software Development Manager

Information Security Engineer

Senior Manager, Corporate FP&A

Remote

View job

HCSS

HCSS reviews

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Ratings by demographic groups

Reviews by job title

Great Company

Hands Down Best Place I've Ever Worked

Friendly people to work with and a nice setting to facilitate teamwork

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