HD Supply reviews

This company used to be great. I’ve worked here for a long time, and we once thrived under the principles of the "Inverted Pyramid" and a "Value Wheel" centered around our customers and front-line associates. Unfortunately, recent changes suggest that leadership now prioritizes the CEO and top-down executives over the employees who drive the business daily. The Chief Sales Officer consistently overpromises and underdelivers, turning what was once a top-tier sales team into a mere shadow of its former self. The workplace environment has shifted from positive and motivating to negative and demoralizing. Leadership no longer feels supportive, and their focus on employees and customers seems to be fading. Additionally, the healthcare benefits are mediocre at best, and overall, the company’s direction feels disconnected from the values that once made it successful. The lack of investment in both employees and customers is disappointing, making it clear that the priorities have changed—and not for the better.

Since the merge of HD Supply and Home Depot pro the company has completely gone downhill. High level management also seems to see this, CFO and CEO both left the company recently. They preach about "taking care of their people" when they do the opposite. I have proved to management several times that I'm not getting credit for all my sales and there has been no resolution for months. They keep setting unrealistic goals due to sales being down- so it's impossible to hit your bonus. Deliveries are questionable at best- customers never know when they will get their order and when they finally do 90% of time it's wrong. Losing customers/sales left and right because of this. I personally have a terrible manager with no follow up to issues or questions and after several teammates and I reported him to upper management and HR, they both had the manager's back so no resolution on poor leadership. All around a shady company doing shady things to their employees all while preaching that their core value is taking care of their people. Stay away.