HD Supply reviews

3.2

44% would recommend to a friend

(1,852 total reviews)
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Marc Brown

55% approve of CEO

44% positive business outlook

HD Supply has an employee rating of 3.2 out of 5 stars, based on 1,852 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HD Supply employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

2K reviews
3.0
Sep 1, 2011
Recommend
CEO approval
Business Outlook

Pros

You'll have the ability to use your experience with other employers to plan and execute with this company. Middle to upper management are great guys, have been with the company for some time specifically in the apartment business. Small to midsize business feel. Good compensation with benefits. Expect large National Account agreements that have been there for years.

Cons

Coordination and communication and follow through from the National Account Team on the Apartment and Healthcare side is poor. If you can sign your own deals with your experience and then hand them off to this NAM team, do that. Area managers will be former maintenance guys and individuals with little to no sales experience. You will see a lot of people on the wrong bus and on the wrong seat on the bus. You'll see Salesforce here but one of the modules, key to sales, is not used. Instead expect to be tracked and report daily with additional reports. Rewards are in the form of money but there is no verbal recognition of wins, or big wins. Voice of the Customer is on the back end. Customers will be called by VOC with all consideration of issues going against sales. Technology is advancing but you'll be required to use the company provided equipment which is poor. Operations has problems but only geographic. This can mean 40% of your sales day spent solving inventory issues with customers.

4.0
Aug 14, 2011
Recommend
CEO approval
Business Outlook

Pros

Best company I have ever worked for. Excellent training for sales rep. Positive feedback Service is impeccable High quality products and low cost to customers

Cons

To many daily reports between salesforce and what Area Managers want completed.

2.0
Jun 27, 2011
Recommend
CEO approval
Business Outlook

Pros

Diversity, great health program, HR department very professional. Many opportunities if you play the game with leadership and do what is told not what will achieve the desired results.

Cons

Due to the various divisions within the company many of them are poorly structured and leadership is allowed to develop each area without accountability. Conference calling is out of control (30 per month) and distracts from focus and primary responsibility.

Viewing 1777 - 1779 of 1,852 Reviews

Glassdoor has 1,961 HD Supply reviews submitted anonymously by HD Supply employees. Read employee reviews and ratings on Glassdoor to decide if HD Supply is right for you.