HG Insights reviews

Since the arrival of the new CEO in 2024, the organization has been in constant turmoil. The first wave brought in four new direct reports, followed by a complete overhaul of the existing leadership team — replaced mostly with individuals from the CEO’s previous circles at SolarWinds and Amazon. Long-time HG employees were increasingly marginalized, with their perspectives carrying little weight in key decisions. Strategic, hiring, and delivery choices are made at the top and announced only days before taking effect, leaving teams with minimal visibility or input. U.S. teams are being replaced by lower-cost offshore resources, leading to a significant loss of expertise, context, and morale. The newly appointed managers have imported a culture of fear and intimidation from their prior organizations, eroding trust and collaboration across the company.

The new c-level execs view people as cost-centers and have created an environment where overwork under threat of outsourcing is acceptable. Burnout is common and layoffs come on a regular cadence. Company direction is also fickle, bottom-up feedback is assumed to be unreliable unless strongly substantiated and argued for (it's exhausting).