HHM Hotels reviews

3.1

59% would recommend to a friend

(308 total reviews)
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Naveen Kakarla

69% approve of CEO

51% positive business outlook

HHM Hotels has an employee rating of 3.1 out of 5 stars, based on 308 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HHM Hotels employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

308 reviews
4.0
Apr 2, 2025

Good

Recommend
CEO approval
Business Outlook

Pros

Good benefit good policy liked it

Cons

To many hours to cover

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HHM Hotels Response
1y
Thank you for your review. It is helpful to hear this feedback.
5.0
Mar 30, 2025

Great Company

Recommend
CEO approval
Business Outlook

Pros

Opportunity for advancement, the company cares about their associates.

Cons

Nothing I can think of.

avatar
HHM Hotels Response
1y
Thank you for your review and the kind words about HHM Hotels.
1.0
Mar 28, 2025
Recommend
CEO approval
Business Outlook

Pros

If there were any, they were overshadowed by the toxic work culture. Potentially a good place for those who thrive in high-pressure environments with little support (though not recommended).

Cons

Toxic work environment – Fear-based leadership, contradictory messages from upper management. Lack of support from corporate/upper management – No guidance or backing when issues arise. Unrealistic expectations – Especially during hotel remodeling and transition periods. Poor communication & dishonesty – Corporate would provide incorrect information to ownership. Lack of job security – Leadership made comments about "reevaluating jobs," creating uncertainty. Unfair treatment & retaliation – Written up with false information, no opportunity to discuss concerns. Loss of bookings & unfair sales goals – Contracts signed, then bookings taken away, making it impossible to hit targets. Underappreciation & undervaluation – Hard work not recognized or rewarded. Overworked & underpaid – High expectations with little to no support. Vacation policy inconsistencies – I provided notice of my vacation six months in advance, it was initially approved, but during my time off, my Regional attempted to write me up for taking it. Broken promises – Was promised a remote workday upon hiring, later told it would not be honored despite having written proof of the agreement.

Viewing 31 - 33 of 308 Reviews

Glassdoor has 317 HHM Hotels reviews submitted anonymously by HHM Hotels employees. Read employee reviews and ratings on Glassdoor to decide if HHM Hotels is right for you.