Does HHM Hotels pay their employees well?

According to anonymously submitted Glassdoor reviews, HHM Hotels employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at HHM Hotels. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at HHM Hotels?

59% of HHM Hotels employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated HHM Hotels 3.2 out of 5 for work life balance, 3.3 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at HHM Hotels?

General Manager (23) , Sales Manager (12) , Director of Sales (7) , Front Desk Agent (7) , Guest Service Agent (6) , Manager (6) , Sales Coordinator (6) , Director (5) , Staff Accountant (5) , Engineer (4) , Front Office Manager (4) , Group Sales Manager (4) , Night Auditor/Front Desk Agent (4) , ASM (Area Sales Manager) (3) , Area General Manager (3)

What are the pros of working at HHM Hotels according to real employee reviews?

"has a great people support function and operates in a very professional manner as it pertains to their associates." ((in 20 reviews)); "Good benefits that are affordable." ((in 19 reviews)); "I liked the company as whole and the property teams are great to work with." ((in 9 reviews)); "Great growth opportunities..." ((in 7 reviews)); "Work not too hard and nice coworkers" ((in 6 reviews))

What are the cons of working at HHM Hotels according to real employee reviews?

"AVOID THIS COMPANY AT ALL COSTS!! Low pay." ((in 18 reviews)); "Bad management would watch you from home on cameras" ((in 11 reviews)); "No training except for the brand training and new hire orientation." ((in 8 reviews)); "You would think that they would recognize something is wrong when you have over 15 managers come and go within a 3" ((in 6 reviews)); "No work life balance if you are a sales manager for one of their busiest hotels." ((in 6 reviews))

What are employees saying about HHM Hotels layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about HHM Hotels layoffs and their outlook for job security at HHM Hotels in 2026.

What are the top reviewed HHM Hotels locations?

Philadelphia , New York , Washington , Harrisburg , Boston , Denver , San Diego , Daytona Beach , Brookline , Glastonbury , Miami , Williamsburg , Louisville , Austin , Buda , Dallas , Lufkin , Texarkana , Los Angeles , Seattle , Spokane , Olathe , Warwick , Key West , Orlando , South Jordan , Kansas City , Saint Louis , Flushing , Omaha

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HHM Hotels

HHM Hotels reviews

3.1

59% would recommend to a friend

(308 total reviews)

Naveen Kakarla

69% approve of CEO

51% positive business outlook

Ratings by category

4.2

Diversity & inclusion

3.5

Career opportunities

3.3

Culture & values

3.2

Work/Life balance

3.2

Senior management

3.0

Compensation and benefits

HHM Hotels has an employee rating of 3.1 out of 5 stars, based on 308 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HHM Hotels employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

308 reviews

5.0

Aug 19, 2025

Great place for professional growth

Above property leadership

Recommend

CEO approval

Business Outlook

Pros

Growth opportunities are available to many. Great people wanting to help and great awareness on where we can be better.

Cons

Growth comes with willingness to take on stretch assignments and making yourself available.

5.0

Aug 14, 2025

Great People, Lots of Overtime

Front desk supervisor

Recommend

CEO approval

Business Outlook

Pros

* Great people and guests, A lot of tips and encouragement from frequent faces * Promotes from within and encourages growth * GREAT corporate office and corporation. Everybody above the property wants to see you succeed. * Meet new people, learn new things, build connections, and see guests daily * Some good benefits, the hotel discounts are really the best benefit. The pay could be better, but it covers the bills.

Cons

* A LOT of overtime. Count on yourself being the only one at the desk 99% of the time. I average about 45-50 hours a week. * Management does not step in on weekends, if there is no FOM you will be by yourself, If you are going to be the FOM, prepare yourself to be the only one making all of the decisions on weekends. * When there is an issue, people WILL get in your face, Prepare to be yelled at or worse * Shifts are essentially the same for a supervisor as an agent, and you will basically be doing the same exact job with "more" responsibilities. 7am-3pm, or 3pm-11pm. There is some work-life balance, but it can be stressful. It is a very good day if we get another person at the desk.

3.0

Aug 7, 2025

Overall Positive

Director

Recommend

CEO approval

Business Outlook

Pros

Good overall office vibe in Philly

Cons

Work life balance and org structure

Viewing 19 - 21 of 308 Reviews

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Jobs at HHM Hotels

Revenue Management Analyst

Human Resources Coordinator