HHM Hotels reviews

3.1

59% would recommend to a friend

(308 total reviews)
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Naveen Kakarla

69% approve of CEO

51% positive business outlook

HHM Hotels has an employee rating of 3.1 out of 5 stars, based on 308 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HHM Hotels employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

308 reviews
1.0
May 4, 2016

Awful place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It's a paycheck not a career unless you're pretentious and can deflect your short comings. If you can spend your day feeding the ego of the management company you will go far.

Cons

The GM is not experienced and is more concerned with her own agenda then the well being of those who work at the hotel. Many times she was proven to be out only for herself and her paycheck. Those who worked with her before her promotion where shocked she was given a hotel as we all knew her to not care about the goings on in the hotel unless it would effect her sales. When the hotel was in need she never stepped up to lend a hand instead she walked away to let others care for it. Yet she was promoted over others who truly have passion for this industry. Integrity and corrector is called into question when at the last employee holiday party she was so drunk she practicality was having sex with a contract department head in front of all the employees, never mind that her "fiancee" was away protecting his country. The biggest con here is if you work hard you will only work harder because someone who knows how to feed an ego will move further. She got her promotion because they "knew her longer" if they truly know her character and work ethic and still promoted her then no wonder the Q1 reported a loss. Other cons. You will work the jobs of many others and not be compensated for it. You are expected to work MORE than your share for industry baseline pay. You will be expected to work on your days off and not be compensated. And you will be micro managed.

1.0
Mar 15, 2016

If you're thinking about working here, please read this

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There are some genuinely wonderful people who work in the corporate office, they just aren't in any management roles. The view from the office is pretty nice, but that's it.

Cons

Where to begin... First off the job that you're interviewing for probably doesn't exist. If it sounds too good to be true it is. The bait and switch is a time honored, well rehearsed practice at HHM. They know they have a bad reputation and they will try to convince you they don't and the job is amazing. HR is unfortunately in on it. If you're entertaining working here, I highly suggest you ask how many people have had your position before you and why they left and see if you trust what they tell you. I was told only 2 people had done that position in 10 years and they left for a 'great' opportunity and on good terms. It was clear after two weeks that that was a lie and there had been multiple people who had done the role in the last few years, always having quit or been fired. In the less than 1 year I worked there, I watched 20+ people quit, out of an office of 65 people. The turnover is insane and there is no institutional knowledge left. You'll show up with no one to train you and just a binder with notes to follow from 3 years ago. They'll tell you that it is because the organization is so well known in the industry that working there is like taking a stepping stone on your career path to the next great thing. It's mostly because once people get there, and get a sense of morale and realize the benefits are terrible and the management has real, deep seeded issues both professionally and as individuals, they know there is no hope in staying and trying to make a difference. Sexism, nepotism and the idea that management need not abide by the same rules as employees are huge issues that remain unaddressed. It felt like the emperor was wearing no clothes and everyone knew it, but no one would say anything. There are a few very good eggs there. People who embody what the company originally started as, a mom and pop operation that grew into a huge corporation. There are people there that started as doormen and worked their way up the ladder who are wonderful human beings, but they're few and far between. Ultimately, there's not enough pros to make any of this worth it. You will get limited vacation days, the cheapest health insurance and if you're a young woman forget about getting paid even a single dollar while on maternity leave. If a family member dies, you're welcome to go to the funeral, but be ready to come back to a pile of work and not an ounce of understanding. If the corporate office was one of their properties, you'd see a shimmering brand new hotel and be told about the incredible pool and free buffet, only to open the doors and enter into a dank, crusty, run down motel full of angry and disappointed people. I cannot encourage you enough to run far, far away from this place.

4.0
Feb 6, 2016

HHM

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Growth Opportunities 401 k Sustainability Initiatives 100 + hotels Internal company resources for various departments

Cons

Non competitive salaries Benefit deductibles are high Bonus structure

Viewing 283 - 285 of 308 Reviews

Glassdoor has 317 HHM Hotels reviews submitted anonymously by HHM Hotels employees. Read employee reviews and ratings on Glassdoor to decide if HHM Hotels is right for you.