IT is the least cutting edge organization in the company
Pros
Smart, talented, people; Company over all has a great culture; money to invest in employees, at the core the company has great values.
Cons
The companies core values are so lacking within IT. There is a culture lacking empowerment, and trust which is breeding a micromanagement culture. IT would rather invest in a vendor than in their people. There is a chaotic, unbalanced feel to the organization that comes largely from an IT management group that is for the most part, unskilled at what they are doing. They have an unhealthy need to manage by group think than make a decision. If by happenstance they make a decision and anything is off course they are quick to play the blame game. The blame effect is so strong that it has become paralytic and sustains that negative feedback loop of group decision making.