HUB International reviews

3.7

67% would recommend to a friend

(2,125 total reviews)
avatar

Marc Cohen

83% approve of CEO

67% positive business outlook

HUB International has an employee rating of 3.7 out of 5 stars, based on 2,125 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HUB International employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

2K reviews
5.0
Sep 29, 2015

Entrepreneurial

Recommend
CEO approval
Business Outlook

Pros

Always open to new ideas and great believer in advancing employees internally. The company is also invests heavily in training its employees.

Cons

Most of the pay will cap off unless you're in sales. The technology could be better, the it systems create a steep learning curve for new hires.

1.0
Sep 27, 2015

Bad management

Recommend
CEO approval
Business Outlook

Pros

Nice people to work with

Cons

Bad management, not enough training on systems after migration to global helpdesk. Can't assist local users because you get dinged for not being on helpdesk(even though you schedule to do local support i.e reimage pc's replace pc's at different branches/troubleshoot issues). Yes tickets don't matter calls matter the most apparently. You're expected to finish a call 8-10minutes and not provide enough assistance to the user. As well the more calls/tickets you complete you get a gift card instead of a bonus/raise(Nice right?). Not to mention a lot of the locations lack local I.T and it's getting back to the local i.t site manager that sometimes doesn't have basic i.t knowledge... nor do we have the local info of what hardware/os/systems they're running and credentials.

3.0
Sep 24, 2015

Staff Accountant

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Open communication between managers and subordinates

Cons

Disjointed Management Style at times.

Viewing 2020 - 2022 of 2,125 Reviews

Glassdoor has 2,217 HUB International reviews submitted anonymously by HUB International employees. Read employee reviews and ratings on Glassdoor to decide if HUB International is right for you.