Is HUB International a good company to work for?

HUB International has an overall rating of 3.7 out of 5, based on over 2,218 reviews left anonymously by employees. This rating has been stable over the past 12 months. 67% of employees would recommend working at HUB International to a friend and 67% have a positive outlook for the business. The best reviews about HUB International have been left by employees working as Employee Benefits Consultant , Commercial Lines Account Manager and Commercial Account Manager .

Does HUB International pay their employees well?

According to anonymously submitted Glassdoor reviews, HUB International employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at HUB International. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at HUB International?

67% of HUB International employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated HUB International 3.8 out of 5 for work life balance, 3.7 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at HUB International?

Account Manager (245) , Account Executive (70) , Insurance Broker (52) , Insurance Advisor (37) , Commercial Account Manager (32) , Insurance Agent (30) , Vice President (27) , Senior Account Manager (22) , Service Broker (20) , Assistant Account Manager (19) , Producer (19) , Account Associate (18) , Benefits Analyst (18) , Personal Insurance Advisor (17) , Commercial Account Executive (16)

What are the pros of working at HUB International according to real employee reviews?

"Some great people work there but you won't find them in any kind of position of authority" ((in 183 reviews)); "benefits are good and able to personalize." ((in 145 reviews)); "Great culture and team environment" ((in 98 reviews)); "There is a great work/life balance and they allow me to work very autonomously." ((in 73 reviews)); "Professional and work great as a team." ((in 52 reviews))

What are the cons of working at HUB International according to real employee reviews?

"A lot of responsibility for an entry level job and little to no guidance and low pay" ((in 147 reviews)); "poor management/ little or none references for your work" ((in 96 reviews)); "New producers get no training other than sitting in front of a computer and listening to modules all day long." ((in 57 reviews)); "Low salaries for entry and medium" ((in 54 reviews)); "No career progression unless you're friends with your direct manager." ((in 34 reviews))

What are employees saying about HUB International layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about HUB International layoffs and their outlook for job security at HUB International in 2026.

What are the top reviewed HUB International locations?

Chicago , New York , Riverside , Los Angeles , San Diego , Grand Rapids , San Francisco , Denver , Nashville , Tulsa , Dallas , Newport Beach , Boston , Omaha , Metairie , Bothell , Coppell , Boise , Albuquerque , Sacramento , Wilmington , Woodbury , New Orleans , Norwell , Austin , Encino , Blue Bell , Columbia , Twin Falls , Kansas City

HUB International reviews

3.7

67% would recommend to a friend

(2,126 total reviews)

Marc Cohen

82% approve of CEO

67% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,126 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

HUB International has an employee rating of 3.7 out of 5 stars, based on 2,126 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HUB International employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

2K reviews

2.0

Jul 16, 2014

Great place to learn the business, not a great long term employer.

Insurance broker

Recommend

CEO approval

Business Outlook

Pros

Great training and continued opportunities to learn, tuition reimbursement, potential to advance in the company, fun atmosphere in the branches away from the head office.

Cons

Poor branch level management and no contact with upper level management, terrible work/life balance. Constantly understaffed and always demanding more hours/days out of top performing employees, constant calls on days off etc.., poor scheduling, salary below competitors

1.0

Jul 16, 2014

Waste of Time

Business development manager

Recommend

CEO approval

Business Outlook

Pros

- Good way to get into the industry - Most offices are very decentralized so you can come and go as you please

Cons

- Low pay - No opportunity to build a book while you are "training" - Not a training program, they will say it is but it's really a call center - unrealistic goals - No transition plan in place, I feel like they try and trap you after you "graduate" to have you keep making calls for producers - Broken promises

HUB International Response

10y

We sincerely appreciate feedback that helps us to better understand the frustrations in your daily work environment and we encourage employee suggestions on what we can do to improve. Recently we’ve made significant changes to our training programs that we feel address some of your concerns. The new structure strengthens our training programs, expands training options and provides in-depth skills development with accountability checks along the way. We encourage you to make your concerns known to your local management so that they may specifically address them.

2.0

Jul 12, 2014

Unfulfilled, Overworked and Underpaid

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

It's really hard to give this company any pros...we do have nice company outings every now and then. There are also some great people that work here (I really mean that) which makes things a little more pleasant for me but the bad really outweighs the good at this company. I can't say I enjoy working here.

Cons

I feel burdened every single day here. I feel like I am drowning but the only thing that really keeps me going is the fact that I have a few people to shoot the breeze with. -The first con is that we are {extremely} understaffed. I don't really understand how this is even allowed to go on for as long as it has and I believe no one in authority or with influence really cares. Someone that's worked there much longer than me filled me in on the company and told me that for as long as they've been there, my department has been the busiest and the most understaffed with a very high turnover. No one wants to work in this department. - Second con: Pay is low in comparison to the work load. Although, I'm not too sure more money would make working here any more tolerable.... -Third con: There's no integrity. I really don't want to elaborate on this because I want to remain as anonymous as possible...but I've seen some things happen here and I don't understand how so much gets swept under the rug. I really am disgusted...with what I've seen and some of the people I've seen do them. -Forth con: Technology is outdated. Also, the "higher ups" aren't readily willing to get with times and that makes my job that much more tedious and monotonous. Fifth con: There was no training. This is extremely problematic, especially for those newcomers (and there will be newcomers because turnover is high). I don't even bother voicing my frustrations with management because I feel like nothing will be done about it anyway (and I have experienced this as well). The consensus I've gathered from speaking with people that work there about all the problems here is that you have to just learn how to deal or look for something else.

Viewing 2077 - 2079 of 2,126 Reviews

Jobs at HUB International