Is Hampton Inn by Hilton a good company to work for?

Hampton Inn by Hilton has an overall rating of 3.4 out of 5, based on over 2,918 reviews left anonymously by employees. This rating has increased by 3% over the last 12 months. 52% of employees would recommend working at Hampton Inn by Hilton to a friend and 42% have a positive outlook for the business. The best reviews about Hampton Inn by Hilton have been left by employees working as General Manager , Front Desk Supervisor and Sales Manager .

Does Hampton Inn by Hilton pay their employees well?

According to anonymously submitted Glassdoor reviews, Hampton Inn by Hilton employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at Hampton Inn by Hilton. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Hampton Inn by Hilton?

52% of Hampton Inn by Hilton employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hampton Inn by Hilton 3.1 out of 5 for work life balance, 3.0 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Hampton Inn by Hilton?

Front Desk Agent (395) , Housekeeper (219) , Front Desk Receptionist (156) , Night Auditor (124) , Night Auditor/Front Desk Agent (68) , General Manager (65) , Guest Service Representative (61) , Breakfast Attendant (56) , Front Desk Associate (47) , Housekeeping (46) , Guest Service Agent (45) , Assistant General Manager (44) , Front Desk (44) , Front Desk Clerk (38) , Sales Manager (29)

What are the pros of working at Hampton Inn by Hilton according to real employee reviews?

"The people are great and wonderful" ((in 116 reviews)); "Great benefits working in the hotel industry and you get to meet a lot of people from all over the world" ((in 102 reviews)); "great coworkers and guest are usually nice" ((in 66 reviews)); "The staff is friendly and the guests are usually great" ((in 65 reviews)); "Fun and friendly work environment" ((in 43 reviews))

What are the cons of working at Hampton Inn by Hilton according to real employee reviews?

"Low pay and distance from my home" ((in 242 reviews)); "Poor management and no one cares" ((in 188 reviews)); "Long hours as any hospitality job" ((in 64 reviews)); "No managers know how to "manage" right" ((in 48 reviews)); "Some management companies are cheap" ((in 31 reviews))

What are the top reviewed Hampton Inn by Hilton locations?

Memphis , New York , Houston , Orlando , Nashville , Atlanta , Chicago , Jacksonville , New Orleans , Ann Arbor , Raleigh , Knoxville , Pittsburgh , Columbia , Birmingham , Charlotte , Fort Worth , San Antonio , Miami , Boise , Kansas City , Austin , Indianapolis , Cincinnati , Sacramento , Colorado Springs , Tampa , Boston , Savannah , Florence

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Hampton Inn by Hilton

Hampton Inn by Hilton reviews

3.4

52% would recommend to a friend

(2,822 total reviews)

Christopher J. Nassetta

57% approve of CEO

42% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.1

Work/Life balance

3.0

Culture & values

3.0

Senior management

2.8

Career opportunities

2.7

Compensation and benefits

Hampton Inn by Hilton has an employee rating of 3.4 out of 5 stars, based on 2,822 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hampton Inn by Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

1.0

May 9, 2017

Horrible

Front desk agent

Recommend

CEO approval

Business Outlook

Pros

There is no pros.

Cons

The management is not good at all . The pay is horrible . They have to keep hiring because they do not take care of their employees.

3.0

Apr 3, 2017

Not a great brand to work for (Driftwood Hospitality)

Guest service agent

Recommend

CEO approval

Business Outlook

Pros

I get the Hilton honors benefits

Cons

It is not managed by Hilton avoid these properties, lack of structure!

5.0

Feb 25, 2017

Great

Front desk agent

Recommend

CEO approval

Business Outlook

Pros

Great owner. True American business man. Management is great. The type of workplace where you can be laid back and still provide the best service around. Started at $9 left with two promotions at $11.25 or $11.50/hr which is great for night shift. expect to be paid based on performance and experience. $9 starting was with one year of the same job duties at a different hotel

Cons

Unless you go corporate not much advancement except to GM which I can't imagine that would pay that much in a smaller market. Great highschool senior/ college job .

Viewing 67 - 69 of 2,822 Reviews

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GUEST SERVICE REPRESENTATIVE

GUEST SERVICE REPRESENTATIVE

Hotel Front Desk Clerk

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Hampton Inn by Hilton

Hampton Inn by Hilton reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Horrible

Not a great brand to work for (Driftwood Hospitality)

Great

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