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Hampton Inn by Hilton

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Hampton Inn by Hilton reviews

3.4

52% would recommend to a friend

(2,822 total reviews)
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Christopher J. Nassetta

57% approve of CEO

42% positive business outlook

Hampton Inn by Hilton has an employee rating of 3.4 out of 5 stars, based on 2,822 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hampton Inn by Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

3K reviews
3.0
Dec 30, 2016
Recommend
CEO approval
Business Outlook

Pros

Wow! What nice, fun and attractive people to be around at this hotel. Haha. Usually professional looking and always fun to work with at the front desk. Very knowledgeable about the industry and I learned everything I know from them. 95% of the time I loved working there, but I am passionate about customer service and truly making guests happy. ALSO, the employee rate for rooms is awesome! Much more good than bad here.

Cons

Management can be a bit forgetful (tasks, appointments and employee promises) and chronically late on getting stuff done, leaving the front desk staff holding the bag. No employee recognition except that done by corporate. Terrible benefits as far as med, dent and vision go. Can't afford it.

1.0
Dec 20, 2016

Night Auditor

Recommend
CEO approval
Business Outlook

Pros

Great job to work if you're a student.

Cons

Always having to deal with upset guests who were victims to upselling rooms.

5.0
Oct 30, 2016

WONDERFUL!

Recommend
CEO approval
Business Outlook

Pros

Such a great company! Empowers employees to do whatever it takes to please guests and is such a happy place to work. Been here 5 years and will be here many many more!

Cons

High turn over so in turn, long hours for me.

Viewing 70 - 72 of 2,822 Reviews

Glassdoor has 2,918 Hampton Inn by Hilton reviews submitted anonymously by Hampton Inn by Hilton employees. Read employee reviews and ratings on Glassdoor to decide if Hampton Inn by Hilton is right for you.