Is Hampton Inn by Hilton a good company to work for?

Hampton Inn by Hilton has an overall rating of 3.4 out of 5, based on over 2,919 reviews left anonymously by employees. This rating has increased by 3% over the last 12 months. 52% of employees would recommend working at Hampton Inn by Hilton to a friend and 42% have a positive outlook for the business. The best reviews about Hampton Inn by Hilton have been left by employees working as General Manager , Front Desk Supervisor and Sales Manager .

Does Hampton Inn by Hilton pay their employees well?

According to anonymously submitted Glassdoor reviews, Hampton Inn by Hilton employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at Hampton Inn by Hilton. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Hampton Inn by Hilton?

52% of Hampton Inn by Hilton employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hampton Inn by Hilton 3.1 out of 5 for work life balance, 3.0 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Hampton Inn by Hilton?

Front Desk Agent (396) , Housekeeper (219) , Front Desk Receptionist (156) , Night Auditor (124) , Night Auditor/Front Desk Agent (68) , General Manager (65) , Guest Service Representative (61) , Breakfast Attendant (56) , Front Desk Associate (47) , Housekeeping (46) , Guest Service Agent (45) , Assistant General Manager (44) , Front Desk (44) , Front Desk Clerk (38) , Sales Manager (29)

What are the pros of working at Hampton Inn by Hilton according to real employee reviews?

"The people are great and wonderful" ((in 108 reviews)); "Good benefits and felt like a family" ((in 105 reviews)); "The staff is friendly and the guests are usually great" ((in 67 reviews)); "great coworkers and guest are usually nice" ((in 65 reviews)); "Fun and friendly work environment" ((in 43 reviews))

What are the cons of working at Hampton Inn by Hilton according to real employee reviews?

"Low pay and distance from my home" ((in 243 reviews)); "Poor management and no one cares" ((in 189 reviews)); "Long hours as any hospitality job" ((in 65 reviews)); "No managers know how to "manage" right" ((in 49 reviews)); "Some management companies are cheap" ((in 30 reviews))

What are the top reviewed Hampton Inn by Hilton locations?

Memphis , New York , Houston , Orlando , Nashville , Atlanta , Chicago , Jacksonville , New Orleans , Ann Arbor , Raleigh , Knoxville , Pittsburgh , Columbia , Birmingham , Charlotte , Fort Worth , San Antonio , Miami , Boise , Kansas City , Austin , Indianapolis , Cincinnati , Sacramento , Colorado Springs , Tampa , Boston , Savannah , Florence

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Hampton Inn by Hilton

Hampton Inn by Hilton reviews

3.4

52% would recommend to a friend

(580 total reviews)

Christopher J. Nassetta

57% approve of CEO

42% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.1

Work/Life balance

3.0

Culture & values

3.0

Senior management

2.8

Career opportunities

2.7

Compensation and benefits

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

580 reviews

Reviews about "Compensation"

Return to all reviews

4.0

Aug 29, 2023

I enjoy being able to help and provide for others.

Housekeeping

Recommend

CEO approval

Business Outlook

Pros

Working in a Fast paced work environment.

Cons

Don’t make enough to pay my bills, struggling to survive.

4.0

Aug 17, 2023

Good environment to work

Front desk clerk

Recommend

CEO approval

Business Outlook

Pros

Good team to work with, strong management, nice place to be if enjoy working with the public

Cons

The pay could be better

2.0

Aug 16, 2023

Management and Owners don’t value their employees

Front desk agent

Recommend

CEO approval

Business Outlook

Pros

Hilton team member discount is pretty good. Diverse staff and leadership.

Cons

Pay is low, hotel is virtually always understaffed and not for lack of available employees. Owners make little effort towards improvements in accommodations, they only care about profits. Management company - First Hospitality - does not offer career growth nor internal promotion opportunities for low-level employees because they do not want to pay employees for their labor. Everyone is expected to go above and beyond for the hotel and we do, but we get little in return from management. HR is difficult to get ahold of and issues often go unresolved for a long period of time.

Viewing 85 - 87 of 580 Reviews

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Jobs at Hampton Inn by Hilton

Hotel Sales Coordinator

Housekeeper / Room attendant

Hotel Front Desk / Guest Service Rep

Housekeeper / Room attendant

Front Desk Clerk - Part Time

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Hampton Inn by Hilton reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Reviews about "Compensation"

I enjoy being able to help and provide for others.

Good environment to work

Management and Owners don’t value their employees

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