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Hampton Inn by Hilton

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Hampton Inn by Hilton reviews

3.4

52% would recommend to a friend

(2,822 total reviews)
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Christopher J. Nassetta

57% approve of CEO

42% positive business outlook

Hampton Inn by Hilton has an employee rating of 3.4 out of 5 stars, based on 2,822 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hampton Inn by Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

3K reviews
4.0
May 30, 2022
Recommend
CEO approval
Business Outlook

Pros

The morale of most workers is shockingly positive. A lot of people have been working there for over a decade, which shows more stability than I’ve seen in most hotels. You’re able to get free breakfast after the guests are done eating. You make out pretty well with tips some days. Management shows appreciation with food, gift cards, free waters. You can listen to music while cleaning the rooms.

Cons

Communication lacks in every department, not to the point it’s a sinking ship, but enough to get frustrated now and then. In the housekeeping department specifically, they are short on linen inventory which results in longer days. The job itself lacks predictably as you’ll never know how bad of a day you will walk into with # of rooms to clean to how dirty the rooms will be.

2.0
Oct 24, 2017
Recommend
CEO approval
Business Outlook

Pros

Friendly people to work with

Cons

Absolutely NO benefits, like sick/annual time, retirement, etc. No raises...ever. Front Desk person ALSO has to be housekeeping and maintenance after the housekeeping and maintenance people leave around 4pm. So...that means that the ONE front desk person is running the whole hotel by themselves...the WHOLE hotel...for a whopping $10/hr.

5.0
Sep 15, 2017

Front Desk

Recommend
CEO approval
Business Outlook

Pros

Great for people persons. Good source of local knowledge and networking. Memorable experiences. Good job for building skills for later in career.

Cons

Patience is needed sometimes. Every once in a while you will need to utilize your full arsenal of customer service skills. There is no pleasing everyone, but you should still try to.

Viewing 10 - 12 of 2,822 Reviews

Glassdoor has 2,918 Hampton Inn by Hilton reviews submitted anonymously by Hampton Inn by Hilton employees. Read employee reviews and ratings on Glassdoor to decide if Hampton Inn by Hilton is right for you.