Is Hampton Inn by Hilton a good company to work for?

Hampton Inn by Hilton has an overall rating of 3.4 out of 5, based on over 2,918 reviews left anonymously by employees. This rating has increased by 3% over the last 12 months. 52% of employees would recommend working at Hampton Inn by Hilton to a friend and 42% have a positive outlook for the business. The best reviews about Hampton Inn by Hilton have been left by employees working as General Manager , Front Desk Supervisor and Sales Manager .

Does Hampton Inn by Hilton pay their employees well?

According to anonymously submitted Glassdoor reviews, Hampton Inn by Hilton employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at Hampton Inn by Hilton. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Hampton Inn by Hilton?

52% of Hampton Inn by Hilton employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hampton Inn by Hilton 3.1 out of 5 for work life balance, 3.0 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Hampton Inn by Hilton?

Front Desk Agent (395) , Housekeeper (219) , Front Desk Receptionist (156) , Night Auditor (124) , Night Auditor/Front Desk Agent (68) , General Manager (65) , Guest Service Representative (61) , Breakfast Attendant (56) , Front Desk Associate (47) , Housekeeping (46) , Guest Service Agent (45) , Assistant General Manager (44) , Front Desk (44) , Front Desk Clerk (38) , Sales Manager (29)

What are the pros of working at Hampton Inn by Hilton according to real employee reviews?

"The people are great and wonderful" ((in 112 reviews)); "Great benefits working in the hotel industry and you get to meet a lot of people from all over the world" ((in 101 reviews)); "The staff is friendly and the guests are usually great" ((in 72 reviews)); "great coworkers and guest are usually nice" ((in 65 reviews)); "Fun and friendly work environment" ((in 42 reviews))

What are the cons of working at Hampton Inn by Hilton according to real employee reviews?

"Low pay and distance from my home" ((in 246 reviews)); "Poor management and no one cares" ((in 184 reviews)); "Long hours as any hospitality job" ((in 63 reviews)); "No managers know how to "manage" right" ((in 50 reviews)); "The management company is horrible." ((in 33 reviews))

What are the top reviewed Hampton Inn by Hilton locations?

Memphis , New York , Houston , Orlando , Nashville , Atlanta , Chicago , Jacksonville , New Orleans , Ann Arbor , Raleigh , Knoxville , Pittsburgh , Columbia , Birmingham , Charlotte , Fort Worth , San Antonio , Miami , Boise , Kansas City , Austin , Indianapolis , Cincinnati , Sacramento , Colorado Springs , Tampa , Boston , Savannah , Florence

Hampton Inn by Hilton reviews

3.4

52% would recommend to a friend

(2,822 total reviews)

Christopher J. Nassetta

57% approve of CEO

42% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,822 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Hampton Inn by Hilton has an employee rating of 3.4 out of 5 stars, based on 2,822 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hampton Inn by Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

3K reviews

4.0

Aug 29, 2017

Great environment, low pay.

Front desk agent

Recommend

CEO approval

Business Outlook

Pros

Our property is very much a team player atmosphere, which is imperative in the hospitality industry. We are a family and we work very well together. Our GM is the best around, and we are blessed o have a leader like him. Hotel discounts are a VERY nice plus, and we get our hours averaged throughout the year to be used for vacation. Also they are pretty flexible.

Cons

VERY low pay for all the work involved. No room for advancement. Insurance offered to only a few employees, but VERY expensive. You have to be here because you like your job, but be prepared to have another side job, as you cannot live off the hotel industry pay. Also, Hilton advertises itself as being a family oriented environment, but it varies property to property.

3.0

Sep 12, 2016

Great job, awful management.

Housekeeper

Recommend

CEO approval

Business Outlook

Pros

The cleaning is fun. You can put headphones in and go about your day. Meet a lot of awesome people.

Cons

Management is bad. They don't care about employee's. Un-fair. In my case, they were disgusting

3.0

Aug 17, 2016

Lack of Communication, Great coworkers

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Flexible hours, friendly coworkers who are willing to help.

Cons

Long hours, standing on your feet for 8+ hours a day, don't expect to get out of your shift on time. Upper management doesn't communicate to one another or employees. low pay for the amount of stress you deal with daily. Does not give enough recognition to hard working employees.

Viewing 13 - 15 of 2,822 Reviews

Top companies for "Compensation and Benefits" near you

Marriott International

3.6★Compensation & Benefits

Hilton

3.6★Compensation & Benefits

Hyatt

3.8★Compensation & Benefits

IHG Hotels and Resorts

3.6★Compensation & Benefits

Jobs at Hampton Inn by Hilton

Housekeeping Room Attendant

Housekeeping Room Attendant

Housekeeping Supervisor

Hotel Front Desk Clerk