Handshake Customer Success Manager reviews

2.7

25% would recommend to a friend

(9 total reviews)

Garrett Lord

28% approve of CEO

38% positive business outlook

Reviews by job title

9 reviews
2.0
Aug 20, 2024
Recommend
CEO approval
Business Outlook

Pros

You'll likely get to work on some interesting enterprise-level/F1000 accounts.

Cons

CSMs are fighting a major churn battle. Handshake is nice-to-have but not essential. Be prepared for limited expansion and fighting to hold accounts.

5.0
Apr 23, 2024
Recommend
CEO approval
Business Outlook

Pros

I’m a member of the GTM team here at Handshake and I love my job. Our mission from the top, from Garrett, to democratize access to opportunity for every student regardless of race, gender or economic status is one that everyone associated with Handshake’s journey should fill them with pride. Everyday, I (We) have an opportunity to help our Employer partners make data driven decisions regarding diversity, equity and inclusion, to help not only this generation but future generations realize the power and value of a first - a first internship or a first job. How often can you say that the work that you do on a daily basis has so many positive and far reaching benefits? To echo what others have said, we have an amazing group of leaders, managers and individuals, who are intelligent and eagerly willing to help train and mentor others without issue. I can honestly speak from experience, as I have a great relationship with my manager as well as our Director and I always know that my voice and value is heard and recognized. Leadership values feedback and is willing to listen and then act on that feedback. We are a company scaling and continuing to grow, and with that there is going to be change, and understanding that as a positive and constructive maxim will help anyone working here at Handshake be successful. If you’re driven, empathetic, passionate about helping others and making a difference, Handshake can be a wonderful opportunity for you to join an amazing team, to both learn and grow your career. More Pros: - People, Amazing Co-Workers, Managers & Leaders (Garrett*) who care about the work you do as well as YOU - Mission Driven - Remote Work - Flexible & Generous PTO - Work Life Balance

Cons

The nature of the tech industry in-general, not unique to Handshake

5.0
May 12, 2022
Recommend
CEO approval
Business Outlook

Pros

Lots of resources for learning and kind colleagues

Cons

Not a con, just be prepared to work!

Viewing 4 - 6 of 9 Reviews

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