Hanover Research reviews

3.6

66% would recommend to a friend

(320 total reviews)
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Wes Givens

54% approve of CEO

44% positive business outlook

Hanover Research has an employee rating of 3.6 out of 5 stars, based on 320 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hanover Research employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.6 stars).

Reviews by job title

320 reviews
4.0
Jan 22, 2018

State of Hanover, four years in

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I have been at Hanover for four years now, serving in a variety of different leadership functions across the company. I hopped on this site last week to gauge how Hanover has been portrayed by current and former employees, and it prompted me to write my own post. Having written precisely zero unsolicited Internet opinions in my life, that action should be a meta-commentary of a sort. Without relitigating any of the more negative reviews, I would be remiss if I didn’t add my proverbial two cents. With that experience under my belt, herewith, a few thoughts: “Company culture” has been bandied about so often and with so little insight in recent years as to be effectively meaningless; however, if we take it to mean, simply, a company’s people, then Hanover is exemplary. Like many companies in professional services, Hanover attracts individuals with elite intellects and attendant analytical prowess. Unlike many of those same companies, however, Hanover boasts a staff that manages a balance between healthy ambition and cordial, symbiotic collaboration. If you are coming from the consulting world (as I did), for instance, you will find a diametrically different interpersonal environment at Hanover, predicated on mutual respect and trust. It is as (sadly) disorienting as it is welcome. All of that talent is immaterial, however, in the absence of competent leadership. Hanover checks that box emphatically. From the passionate vision of founder Peter Dodge; to the reliable and dynamic management of CEO Wes Givens; to the reinvigorating intellect, energy and accountability of CCO Anil Prahlad and CGO Vineeta Mooganur; leadership at Hanover is sui generis. There is unquantifiable value in the peace of mind that comes with trust in one’s executive team. Pivoting outward, how do these corporate attributes manifest themselves in client service? The same pervasive spirit of collaboration – as distinct from parallel execution duties – that defines Hanover’s internal approach to operations also governs our protocol w/r/t our clients. Thoroughly attuned to the fact that sound third-party strategic guidance is predicated on mutual trust, we collaborate with clients early and often, cultivating a relationship that both contributes to and benefits from close coordination. The products are impressive, to be sure; how we create them, however, is where Hanover’s value truly resides. Hanover has its faults. Many of them have been outlined in previous reviews. I agree with some, and disagree with others. Some, I find baffling. Regardless, I do not intend for this to be a purely reactive counterpoint. Like any teenager, Hanover is at times awkward and frequently imperfect, but the people who work here (at every level) instill trust and optimism. If a reader comes away from this knowing that at least one Hanover employee believes that – and believes it deeply enough to write a few hundred words to that effect – than this was more than worth the time.

Cons

These are covered elsewhere, in painful detail.

2.0
Apr 20, 2017
Recommend
CEO approval
Business Outlook

Pros

-- Good entry-level job. You'll learn a lot, and the practice of giving you "grades" on every project will ease you into the world of professional work. -- Flexibility and remote work opportunitities for researchers. -- Not a micromanaging culture -- Very formalized downward feedback system -- People are generally friendly

Cons

-- Professional development is nonexistent at mid-levels. I learned a lot in my first year here, but after that the work became tedious and repetitive. -- Noncompetitive pay. This company spends more money on snacks and happy hours than the average researcher's salary. I got a 20% salary increase and significantly better benefits when I left for what was essentially a lateral move at a similar company, after having been told that my salary at Hanover was on the high end for my level. -- Work is non-collaborative and can be isolating. -- Expectations around research output can be unreasonable. You're expected to deliver a flawless analysis in 5 work days, often involving a company or even sector with which you've had no prior experience. You can uphold strict deadlines or expect perfection, but both is absurd. -- Credential inflation. You don't need an M.A. to be a researcher here, and you definitely don't need a Ph.D. -- Day to day feedback (i.e. project ratings) is largely separate from the performance review process. You can have great project feedback and get slammed with entirely unrelated criticisms in your performance review.

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Hanover Research Response
9y
Thank you for taking time to share your feedback here. Professional development at the mid-level is a challenge. Generally these employees are looking to expand their skills and prepare for their next role at Hanover (or elsewhere) and the L&D training options are not sufficient to meet those needs. With this in mind, we instituted an in-house "MBA" style business training curriculum taught by our Content Directors and other senior staff. It aims to fill that void and help staff to develop skills outside of their traditional research roles. There seems to be a perception that Hanover is not invested in retaining talent or that we have high turnover. Neither of these perceptions are accurate. Our focus on building skills and expertise on the research floor though formal and informal learning speaks to our desire to engage and retain our staff however we are also aware that some people will naturally transition on to their next role or career or employer after 3 or 4 years. When this happens, we hope that this first job out of college has trained them and upskilled them to enable them to go on to do great things in their second and third jobs after college. We're up front with our candidates about our salaries during the recruiting process. They are also listed on the salaries section of Glassdoor. I do not believe cutting our snack or social budget would have much impact of our overall salaries and while you didn't seem to appreciate the free food, the majority of our employees do enjoy the supply of oatmeal, fruit and snacks. Again, thank you for sharing your experience.
1.0
May 23, 2012
Recommend
CEO approval
Business Outlook

Pros

If you've never worked in an office, had an internship, or didn't get much of an education, you'd fit right in. It's a fun environment with young people, but that's also a major con.

Cons

Because of the lack of management, so much relies on people under 30 who have no management skills and don't know how to effectively execute work or communicate. The best learning environment for a young professional is to have a mix of staff, with older, more experienced staff leading the way. They're so desperate for new staff because of turnover that they shell out tons of $$$ on recruiting forms.

Viewing 46 - 48 of 320 Reviews

Glassdoor has 332 Hanover Research reviews submitted anonymously by Hanover Research employees. Read employee reviews and ratings on Glassdoor to decide if Hanover Research is right for you.