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      Hanover Research

      Engaged Employer

      Hanover Research reviews

      3.6

      66% would recommend to a friend

      (320 total reviews)
      avatar

      Wes Givens

      54% approve of CEO

      44% positive business outlook

      Ratings by demographic groups

      Hanover Research has an employee rating of 3.6 out of 5 stars, based on 320 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hanover Research employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.6 stars).

      Reviews by job title

      320 reviews
      3.0
      Sep 20, 2021

      Great people, lack of compensation

      Director
      Recommend
      CEO approval
      Business Outlook

      Pros

      -The people at Hanover are some of the nicest and most intelligent colleagues I have ever worked with at any organization. They are genuinely friendly and eager to help, and I have made some lasting friendships here. -There is opportunity for promotion and upward growth, regardless of the title you start at. -Hanover has adopted a permanent, flexible WFH policy following the pandemic, but also allows people to go into the office if it is their preference (note that this really is a preference, and remote workers are not discriminated against or pressured to return to the office).

      Cons

      -Hanover insists that it compensates its people fairly according to market rate. However, turnover is high every year and when people move on to new jobs with a 50-80% pay increase, it is hard to believe the company spiel about fair pay. The benefit is that Hanover teaches you a lot, so you can easily leverage your position here into a higher-paying role if you stick around for just a year or two. -Workload is heavy. Again, when former colleagues move onto new jobs and get paid more for less work, it is hard to believe the company line that they are staffed appropriately. -Retention is a problem, and training new people is time-consuming and uses up a lot of bandwidth of those who remain.

      avatar
      Hanover Research Response
      4y
      Thank you for your feedback. We are dedicated to making Hanover a great place to work and would like to understand more about your experience and how we can improve. Please email us at peoplesupport@hanoverresearch.com with more information. -People Team
      2.0
      Apr 17, 2019

      One year maximum

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Hanover is a place where you can get your footing in the research world--they hire directly out of school and serve as a reasonable introduction to market research in terms of the methodologies and tools that you use. My team was full of wonderful people who really banded together to support each other's work, and I know there were other research teams that felt similarly.

      Cons

      The cons vastly outweighed the pros for me, for the following reasons. 1) The people aren't supported, and internal politics rules all. All the researchers I knew, including myself, felt extremely disempowered when it came to impacting research methodology. On a monthly basis, if not more regularly, I would strongly recommend certain ways of doing a project to make it the most successful, and I was always dismissed by my manager. Internal politics among middle management also routinely caught research associates and analysts in the crossfire--using erroneous claims about our work quality to undercut other managers, but injuring the analysts' reputations in the process. 2) Tight timelines. The apparent goal is to please clients, but some clients know better AND it's not a good business model. The company grew too fast and invested in sales rather than sound research and strategic client targeting. As a result, researchers felt that we were constantly pressed with tighter and tighter timelines, with no room to experiment, learn, or even to do our best with each project we were given. 3) No reseach expertise among upper management. Fellow analysts and I routinely recommended against doing a project that sounded unfeasible--with the tools available, it was clear to us from the beginning that we would be unable to execute. 95% of the time those warnings fell on deaf ears as the manager had already proposed and promised the work to the client, and we were told to "just try our best." Then of course, when, as expected, the project was unsuccessful after many months of failed attempts, we bore part of the blame. That was unacceptable.

      avatar
      Hanover Research Response
      7y
      Thank you for your feedback. I am sorry that for you the cons outweighed your appreciation of the wonderful people that really are a Hanover hallmark. I must confess to being baffled by some of the issues you mention. For example, I am sure you are aware that we have a monthly innovation award, and celebrate “Content Innovation Day” every year to allow researchers to showcase innovation product or process ideas. Finding different ways of doing projects is not only encouraged, it is a core value that is rewarded. Also, the vast majority of research management is made up of some of our best researchers; they come from the research ranks and ascended to those positions party because of their proficiency in research methodology. Regardless, I hope you got value out of the Hanover practice of giving smart young people more client exposure and research opportunities faster than they would get anywhere else, and preparing them for success within or outside Hanover. We wish you the best in your future endeavors.
      3.0
      Aug 1, 2018

      Not a bad place to start

      Business development associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      A lot of young people, which makes the actual work bearable

      Cons

      Not much room for growth unless you want to cold call for at least a year

      avatar
      Hanover Research Response
      7y
      Thank you for sharing your feedback. It does seem like your experience is a little different to many of our other sales associates' experiences. One average, sales associates achieving their meeting volume goals make between $800 - $1200 a month in bonuses, regardless of whether those deals close or not. As sales associates are not involved for the duration of the sales cycle, we provide a small bonus to the associate who booked the initial meeting for any deals closed by a sales director but this is not the core responsibility of the associates so they are rewarded for their core responsibilities instead. We have numerous sales associates move into other roles within Hanover after a year or two as inside sales associates - some go to Account Management, Recruiting, Research or Outside Sales roles. As this is an entry level role, it is fair to expect someone to master the role first, which can take a year, before they move on to their next role.
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      Glassdoor has 332 Hanover Research reviews submitted anonymously by Hanover Research employees. Read employee reviews and ratings on Glassdoor to decide if Hanover Research is right for you.