Hanover Research reviews

3.6

66% would recommend to a friend

(320 total reviews)
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Wes Givens

54% approve of CEO

44% positive business outlook

Hanover Research has an employee rating of 3.6 out of 5 stars, based on 320 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hanover Research employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.6 stars).

Reviews by job title

320 reviews
4.0
May 2, 2017
Recommend
CEO approval
Business Outlook

Pros

Fantastic benefits, including quality healthcare, 401K, and paid time off (including parental leave) Flexible work schedule options for solid performers Have had absolutely amazing managers/direct supervisors Colleagues are genuine, caring, smart, and create a very enjoyable work environment The work fills a critical gap in the information/research space, at least within the Education and Grants practices - our work is meaningful and you are always learning something new (inc. transferable technology-based skills)

Cons

Hanover is an adolescent company at this stage, characterized by a lot of rapid-paced and sudden change with no end in sight, particularly with the hiring of several new executive positions Current change emphasizes "manufacturing"-style efficiencies, which are hard to take as a human worker rather than a machine It can be difficult for researchers to get the experiences they need to gain deeper insights into client perspective, because they are so removed and are put on consecutive fast-paced projects with no control of their schedules

2.0
Apr 20, 2017
Recommend
CEO approval
Business Outlook

Pros

-- Good entry-level job. You'll learn a lot, and the practice of giving you "grades" on every project will ease you into the world of professional work. -- Flexibility and remote work opportunitities for researchers. -- Not a micromanaging culture -- Very formalized downward feedback system -- People are generally friendly

Cons

-- Professional development is nonexistent at mid-levels. I learned a lot in my first year here, but after that the work became tedious and repetitive. -- Noncompetitive pay. This company spends more money on snacks and happy hours than the average researcher's salary. I got a 20% salary increase and significantly better benefits when I left for what was essentially a lateral move at a similar company, after having been told that my salary at Hanover was on the high end for my level. -- Work is non-collaborative and can be isolating. -- Expectations around research output can be unreasonable. You're expected to deliver a flawless analysis in 5 work days, often involving a company or even sector with which you've had no prior experience. You can uphold strict deadlines or expect perfection, but both is absurd. -- Credential inflation. You don't need an M.A. to be a researcher here, and you definitely don't need a Ph.D. -- Day to day feedback (i.e. project ratings) is largely separate from the performance review process. You can have great project feedback and get slammed with entirely unrelated criticisms in your performance review.

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Hanover Research Response
9y
Thank you for taking time to share your feedback here. Professional development at the mid-level is a challenge. Generally these employees are looking to expand their skills and prepare for their next role at Hanover (or elsewhere) and the L&D training options are not sufficient to meet those needs. With this in mind, we instituted an in-house "MBA" style business training curriculum taught by our Content Directors and other senior staff. It aims to fill that void and help staff to develop skills outside of their traditional research roles. There seems to be a perception that Hanover is not invested in retaining talent or that we have high turnover. Neither of these perceptions are accurate. Our focus on building skills and expertise on the research floor though formal and informal learning speaks to our desire to engage and retain our staff however we are also aware that some people will naturally transition on to their next role or career or employer after 3 or 4 years. When this happens, we hope that this first job out of college has trained them and upskilled them to enable them to go on to do great things in their second and third jobs after college. We're up front with our candidates about our salaries during the recruiting process. They are also listed on the salaries section of Glassdoor. I do not believe cutting our snack or social budget would have much impact of our overall salaries and while you didn't seem to appreciate the free food, the majority of our employees do enjoy the supply of oatmeal, fruit and snacks. Again, thank you for sharing your experience.
3.0
Apr 19, 2017

Solid Company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-young and innovative culture -fun place to work -exciting and interesting product -support system in place for entry level employees -Opportunity to make good money on the sales team

Cons

-low salaries for all employees, low earning potential for sales staff -unrealistic sales goals -doesn't always have a plan in place for new hires causing low production and morale early on

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Hanover Research Response
9y
Thank you for your feedback. Your comments are a little contradictory so I hope to address the themes you raised adequately. Our entry level salaries are on par with other sales roles. We benchmark them each year against our competitors to ensure parity. Our sales bonuses for all roles are lucrative and uncapped allowing high performers to earn very well. Promotions are based on demonstrating proficiency and mastery of a current role and for sales roles that means consistent performance against goal. It might appear that these individuals are treated more favorably when in fact they are putting in a lot of effort to achieve their goals. Again, thank you for sharing your experiences.
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Glassdoor has 332 Hanover Research reviews submitted anonymously by Hanover Research employees. Read employee reviews and ratings on Glassdoor to decide if Hanover Research is right for you.