Hanover Research reviews

3.6

66% would recommend to a friend

(320 total reviews)
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Wes Givens

54% approve of CEO

44% positive business outlook

Hanover Research has an employee rating of 3.6 out of 5 stars, based on 320 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hanover Research employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.6 stars).

Reviews by job title

320 reviews
5.0
Aug 25, 2015

Very Responsive and Supportive

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The company has many great opportunities for professional development. You can also learn a lot by working with colleagues, who are very responsive and helpful. In addition, the company is very supportive on personal issues, and tries the best to help you from all aspects. Work conditions are also very good to employees, and the company allows you to work remotely after you work for long enough time and have good performance.

Cons

The work pace is fast, and sometimes you can be very busy (but not always). Most of the time, you work on a project yourself, and there's not much collaboration. This mode might not be suitable for those who prefer collaboration during work.

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Hanover Research Response
10y
Thank you for your feedback. I am pleased to hear that you are enjoying your time at Hanover. I must agree that the pace is fast. Our clients expect us to respond to their questions within a short time and that can be challenging at times. The independent nature of the work is beneficial for some employees but a little isolating for those who need more constant social interactions during the day. Your feedback is greatly appreciated.
5.0
Jul 29, 2015

Research Consultant

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

After spending several years studying education policy and programming and working in various teaching roles, I enjoyed shifting over to full-time research work. Unlike grad school, where I paid to learn, at Hanover I was PAID to learn. During my first year on the job, I learned more than I did during my entire grad program. My writing skills and discipline got a major boost from the discipline of drafting client-ready content day in and day out. (Writers block is not an option in this environment.) And my awareness/understanding of hot topics in the world of K12, higher education, and lifelong learning grew at a pace I didn't realize was possible. Working as a researcher at Hanover was, to me, highly educational and stimulating. Intellectual curiosity and a collaborative spirit are rewarded with greater responsibility, and as a result, the Research staff is a diverse and interesting group of intellectuals. There is always something to learn from the person sitting next to you. I would recommend a research position to anyone who believes they are a good critical thinker and writer (or analyst for data work), and has the desire to learn and grow in their field of interest (whether grants, education, or business and marketing). The work is not easy, but the dividends are incredible.

Cons

For a social person like myself, the work could feel isolating at times. You can't be shy at the water cooler and lunch time, or you will have a really hard time making friends. The pace of work could also get challenging, making it important to set good work/life boundaries.

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Hanover Research Response
10y
Thank you for your feedback. I am glad to hear that you had a positive experience working at Hanover and learned a lot. I agree that there are aspects of the research role that make it isolating and always encourage staff to participate in as many of the offered activities as they can to create a social network at work. I appreciate the feedback about switching up the company activities. We try to accommodate all tastes and interests. Hopefully we will get suggestions for additional non-sporting type options during our upcoming annual benefits and perks survey so that we can incorporate more variety into the activities on offer. All activities that do offer alcohol will always have non-alcoholic options available as well so that all employees can enjoy the event, even if they choose not to imbibe.
1.0
Jul 22, 2015

Intelligent Employees but Unreasonable Expectations

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Hanover attracts incredibly intelligent staff making it a great place to develop your skill set. They also provide a lot of upward mobility for employees just starting out in account management. The company and workforce are young and there is palpable energy in the air.

Cons

Leadership of the Account Management department consistently requires long hours. Management sets high goals and does not adapt them for employee resources and capacity. Additionally, all management and non-manager levels are micro-managed to the point of updated status reports multiple time a week during campaigns and the last six weeks of the quarter. Lastly, executive management rules with an iron fist and provides little positive feedback outside of meeting revenue goals.

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Hanover Research Response
10y
Thank you for your feedback. The Account Management team is responsible for managing the relationships with our clients, making it a highly skilled and highly valued role at the company. Team members within this position are frequently required to commit significant effort to internal coordination, client service, and revenue objectives. Hanover's core objective is to serve our clients and there are times when our Account Management team is expected to do more than a regular 40 hour work week to meet this objective. Acknowledging this, Hanover has put tools in place to help manage the prioritization of tasks and workload. Hanover has recently invested in a senior manager training module to ensure that we are equipping our managers with the tools needed to foster successful employee/manager relationships. In addition, we are exploring additional flexibility options like dedicated planning days that can be incorporated into the role to encourage and support increased work/life balance. We look forward to continuing these investments and making efforts to address any and all work/life balance concerns. We are always receptive to feedback and suggestions from staff to improve the challenging aspects of a role so encourage current employees in this role to share their suggestions and feedback with their manager or directly with me.
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Glassdoor has 332 Hanover Research reviews submitted anonymously by Hanover Research employees. Read employee reviews and ratings on Glassdoor to decide if Hanover Research is right for you.