Does Hanscom Federal Credit Union pay their employees well?

According to anonymously submitted Glassdoor reviews, Hanscom Federal Credit Union employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Hanscom Federal Credit Union. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Hanscom Federal Credit Union?

36% of Hanscom Federal Credit Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hanscom Federal Credit Union 3.2 out of 5 for work life balance, 3.1 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at Hanscom Federal Credit Union?

Member Service Representative (3) , Assistant Manager (2) , Customer Service Representative (2) , Loan Officer (2)

What are the pros of working at Hanscom Federal Credit Union according to real employee reviews?

"Supervisors and coworkers are great to work with" ((in 4 reviews)); "People are nice" ((in 2 reviews)); "Many of us like the new leadership and modern direction of the company, even if you didn’t." ((in 1 reviews))

What are the cons of working at Hanscom Federal Credit Union according to real employee reviews?

"Highly toxic environment and culture leading to many on leave due to stress or many just walking out." ((in 3 reviews)); "Narcissistic CEO who prefers to focus on himself rather than the members or employees." ((in 2 reviews))

What are employees saying about Hanscom Federal Credit Union layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Hanscom Federal Credit Union layoffs and their outlook for job security at Hanscom Federal Credit Union in 2026.

What are the top reviewed Hanscom Federal Credit Union locations?

Littleton , Boston , Brockton , Devens , Hanscom AFB

Hanscom Federal Credit Union reviews

2.6

36% would recommend to a friend

(41 total reviews)

Peter Rice

52% approve of CEO

39% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Veteran status

Hanscom Federal Credit Union has an employee rating of 2.6 out of 5 stars, based on 41 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Hanscom Federal Credit Union employee rating is 28% below average for employers within the Financial Services industry (3.6 stars).

Reviews by job title

41 reviews

3.0

Oct 16, 2025

Decent

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Benefits. Schedule. People are nice

Cons

Pay increases and training could improve

1.0

Jul 31, 2025

Incompetent Mid Level Managers Who Pretend to Know Everything

Software engineer

Recommend

CEO approval

Business Outlook

Pros

They give SVP/VP title out to pretty much anyone

Cons

Management blocked Git installs across the team because they didn’t understand that Azure DevOps literally uses Git under the hood. When I explained this, they got defensive and said, “I know what it is,” then asked me, “Are you talking about Git SCM?”, as if there’s another kind. You can't build software in a place where leadership is this insecure and out of touch. They micromanage engineers while misunderstanding the basics of version control. I quit after a manager tried to force me to attend an in-person conference that directly conflicted with a doctor’s appointment I had clearly communicated in advance. They said, “Let me be very clear, I expect you to [be signed up for the conference] in 5 minutes.” I quit almost immediately after that.

5.0

Apr 16, 2025

Great place to innovate!

Vice president

Recommend

CEO approval

Business Outlook

Pros

Competitive compensation, great colleagues, innovative spirit!

Cons

Teamwork could improve a bit. A lot of new employees.

Viewing 4 - 6 of 41 Reviews

Jobs at Hanscom Federal Credit Union

Call Center Financial Coach

Indirect Lending Underwriter

Mortgage Loan Officer

AVP, Learning & Development