Does Hanscom Federal Credit Union pay their employees well?

According to anonymously submitted Glassdoor reviews, Hanscom Federal Credit Union employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Hanscom Federal Credit Union. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Hanscom Federal Credit Union?

36% of Hanscom Federal Credit Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hanscom Federal Credit Union 3.2 out of 5 for work life balance, 3.1 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at Hanscom Federal Credit Union?

Member Service Representative (3) , Assistant Manager (2) , Customer Service Representative (2) , Loan Officer (2)

What are the pros of working at Hanscom Federal Credit Union according to real employee reviews?

"Supervisors and coworkers are great to work with" ((in 4 reviews)); "People are nice" ((in 2 reviews)); "Many of us like the new leadership and modern direction of the company, even if you didn’t." ((in 1 reviews))

What are the cons of working at Hanscom Federal Credit Union according to real employee reviews?

"Highly toxic environment and culture leading to many on leave due to stress or many just walking out." ((in 3 reviews)); "Narcissistic CEO who prefers to focus on himself rather than the members or employees." ((in 2 reviews))

What are employees saying about Hanscom Federal Credit Union layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Hanscom Federal Credit Union layoffs and their outlook for job security at Hanscom Federal Credit Union in 2026.

What are the top reviewed Hanscom Federal Credit Union locations?

Littleton , Boston , Brockton , Devens , Hanscom AFB

Hanscom Federal Credit Union reviews

2.6

36% would recommend to a friend

(41 total reviews)

Peter Rice

52% approve of CEO

39% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Veteran status

Hanscom Federal Credit Union has an employee rating of 2.6 out of 5 stars, based on 41 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Hanscom Federal Credit Union employee rating is 28% below average for employers within the Financial Services industry (3.6 stars).

Reviews by job title

41 reviews

1.0

Aug 20, 2024

Was absolutely great but became hostile

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The first 10 years it was one of the best companies you could work for, it felt like a family and our members were happy with our services.

Cons

The last 5 years this Credit Union has turned into what I would consider one of the most hostile work environments. Employees committing fraud, people's pay being changed on an ongoing basis (when complaining to HR - employees are told its legal, employees out on leave with mental health issues due to the treatment and enviroment.

1.0

May 22, 2024

Loan Officer

Loan officer

Recommend

CEO approval

Business Outlook

Pros

The job was easygoing and interesting

Cons

The job did not work out

5.0

May 10, 2024

Assistant Manager

Assistant manager

Recommend

CEO approval

Business Outlook

Pros

Training in management, customer service ,and multiple computer systems .The opportunity to grow in the company and in myself .

Cons

There could have been more support with the workload and inquiring more reliable hires for employees .

Viewing 10 - 12 of 41 Reviews

Jobs at Hanscom Federal Credit Union

Call Center Financial Coach

Indirect Lending Underwriter

Mortgage Loan Officer

AVP, Learning & Development