Happen Bank reviews

In operations, you are basically working in a fancy call center. You deal with financially illiterate people who do not understand the product they signed up for. This is exhausting and the call volume is high. Performance metrics constantly change. Management will not make you privy to any changes in your job title, performance metrics, schedule or your direct report until the last minute. We never know what is happening in the trenches which makes communicating with borrowers very difficult.

- Executives: This team is pretty much at a loss for any viable long-term strategy. FinTech is a growing industry with plenty of white space growth opportunities, yet rather than invest in growth areas, this team has doubled down on the core product (Personal Loans) which is becoming commoditized by the day. There isn't enough cost-cutting in the Personal Loans business to justify a meaningful bump in stock price; LC is a penny stock, if not on the road to bankruptcy, for the foreseeable future. - Pay: When I joined LC, it was a high flying technology company with robust pay. At this point, it's only a shell of itself with a skeleton pay structure. This is not a place where pay will get you excited, but work/life balance and PTO may do enough to keep you satisfied. At least that's what co-workers with families tell me. - Attrition: Attrition here is scary high. I felt key resources were leaving by the boatload each month and I felt the walls were caving in on me. Needless to say, I was relieved when I finally left that sinking ship.