Honestly, if you can walk away from this company, please do.
Nobody is happy working here specifically in operations. Zero growth opportunity and no communication between upper management and the floor.
Turnover rate is insanely high that gives people no hope and overall moral is just low to the point where you can see people taking interview calls everywhere across the entire company. Promotion here considered as ladder move that gives no pay raise and way below the market. Giving false hopes and constant operational change make employees can’t trust a single word from the upper management anymore. All of your workflow and performance is heavily based on metrics and they hired all supervisors from retail and consumer service background that has zero knowledge and experience in financial service. All they do is scheduling one on one with you to talk about numbers and how to improve yourself Lending Club wisely and giving you “career advice” how to move to a “better” department, which I believe is just ironic and pathetic.
HR is just another joke in this company. Aside from making fake comments and giving good reviews here. They have done nothing for the employees. Trying to make this company that cares and values your opinion in any forms and capacity they can possibly do. During your existing interview, when employees actually bringing up the issues and what can be done better, HR plays dumb and acts never acknowledged of anything that has brought to their attention many times.
Favoritism and politics are full of every corner on the floor. Making interior move or they call “promotion” extremely difficult and management would literally pull you aside and ask you to join the newly launched product team repeatedly even after you told them you are not interested in.
Issues listed above are just small portion of what’s going on within the company. If you want to challenge yourself mentally everyday, be my guest.
