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      Happen Bank

      Engaged Employer

      Happen Bank reviews

      3.6

      69% would recommend to a friend

      (994 total reviews)
      avatar

      Scott Sanborn

      75% approve of CEO

      67% positive business outlook

      Ratings by demographic groups

      Happen Bank has an employee rating of 3.6 out of 5 stars, based on 994 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Happen Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

      Reviews by job title

      994 reviews
      5.0
      Oct 11, 2016

      Sales

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good People, rewarding, hard work, challenging

      Cons

      Poor communication, like to layer individuals for no reason

      5.0
      Oct 10, 2016

      Building teams and moving fast

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Nearly all the supervisors in operations were originally front-line agents who were promoted internally. They know how to do the job forwards and backwards and they go to bat for their agents. My favorite part of my role in Operations is having the opportunity to coach, train and mentor employees to the next step in their careers and I love the fact most of our talent in Operations was promoted from within -This is a place where people stick together. When a co-worker recently got married, we were all invited and we all went. We've volunteered together at food banks and animal shelters. When someone has a tough commute or loses an apartment lease, they can find someone to help them -We have a consumer friendly product that can save people money on their interest payments. Management is extremely responsive to feedback on any borrower friction points when delivered in a constructive manner. This means the calls we take are generally very pleasant

      Cons

      -We prefer to use metrics as an impartial measure of employee performance and coach to those metrics. We think it's a more transparent, fair way of letting people know where they stand and how to improve. We do our best to make sure our people know they're more than just a number and ensure the metrics we use are those we believe will help employees in their next job, whether at LendingClub or not -We're a tech company and that means we're still building new products and setting new procedures. We're also constantly testing and implementing new technology. People who aren't comfortable with learning new things and questioning the status quo may struggle -Most supervisors here were originally front-line agents. Because they know the role so well, they have to go the extra mile with their new hires to keep them comfortable asking questions

      4.0
      Oct 6, 2016

      Work and Play!

      Member support representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Sooo many great perks! Paid Benefits, free gym, free happy hour and great downtown location (right next to BART!). I have the luxury of eating a Kind bar and have a coconut water every morning, for free, in addition to an on-site barista! The quality of the people they hire is what makes this company great. Very team oriented, collaborative environment throughout the operations department.

      Cons

      Very busy. Lots of changes, must be flexible!

      Viewing 820 - 822 of 994 Reviews
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      ReviewsHappen Bank reviews

      Glassdoor has 1,022 Happen Bank reviews submitted anonymously by Happen Bank employees. Read employee reviews and ratings on Glassdoor to decide if Happen Bank is right for you.