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      Happen Bank

      Engaged Employer

      Happen Bank reviews

      3.6

      69% would recommend to a friend

      (994 total reviews)
      avatar

      Scott Sanborn

      75% approve of CEO

      67% positive business outlook

      Ratings by demographic groups

      Happen Bank has an employee rating of 3.6 out of 5 stars, based on 994 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Happen Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

      Reviews by job title

      994 reviews
      3.0
      Jun 19, 2016

      Operations

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      There are free snacks and drinks. There's a coffee barista and a happy hour bar Tues-Thurs 5-7pm. There is somewhat of a juicebar.

      Cons

      They just keep adding up...

      2.0
      Jun 14, 2016

      Member Support Representative

      Member support representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Good Benefits if you're single. -Great location in the heart of the financial district in SF. -Great perks like a free coffee bar, unlimited snacks, 15 min massage chairs, mini golf, ping pong. -Great people. You're co-workers are very intelligent and good at their jobs. -Good incentives: double OT pay, free lunches, prize wheel, fitbits, etc.

      Cons

      -They started lowering the pay standards so compensation is not what it once was. -Very metric oriented. You are in a call center and you may feel like you don't matter as a person. -Communication inter-departmentally is very poor. Marketing doesn't communicate with anyone. Product doesn't communicate with Customer Service about new products or releases. This lack of communication leaves agents unprepared to answer questions or assist with any new marketing literature or product changes. -The company tries new things out all the time and more times than not, it causes problems instead of solutions. There isn't much foresight. -Advancement is entirely political and not based on merit. You may be the best candidate for a role, but you need to make friends with all management and kiss up a lot. -You will not gain transferable skills in this role to advance your career. They advertise you can try anything you want but there is limited opportunity to do so, and what is available is lackluster. -Due to the former CEO's scandal, trust in the industry is fading and it's harder for the company to fund their loans.

      5.0
      Jun 10, 2016

      Great business model and leadership

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Scott Sanborn is an incredibly talented leader for the company. He knows all aspects of the business in depth, makes great decisions, and is very fair. People love him around here. Definitely the right guy to be in charge.

      Cons

      It's been a tough time with a lot of negative press. I'm looking forward to getting past that.

      Viewing 859 - 861 of 994 Reviews
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      ReviewsHappen Bank reviews

      Glassdoor has 1,022 Happen Bank reviews submitted anonymously by Happen Bank employees. Read employee reviews and ratings on Glassdoor to decide if Happen Bank is right for you.