Happen Bank reviews

3.6

69% would recommend to a friend

(994 total reviews)
avatar

Scott Sanborn

75% approve of CEO

67% positive business outlook

Happen Bank has an employee rating of 3.6 out of 5 stars, based on 994 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Happen Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Reviews by job title

994 reviews
3.0
Aug 27, 2018
Recommend
CEO approval
Business Outlook

Pros

The amenities are great - snacks, game rooms, massage, acupuncture, and lounges. The Benefits are great- Employees fully paid for, spouse is covered for 50% of the cost. Lots of Changes - We're still growing as a company and it's exciting to see what our goals are and how we're going to achieve them. Be more transparent. Take time to check in on your team, not just on logistical things, but on emotional things. Recognize us as humans. Try to provide more learning opportunities and time for creativity. I would also love to see more curiosity in our leadership.

Cons

Lots of changes - Our team has gone through a lot of transitions and I don't feel they were handled as well as they could have been. With such a small team, we would have benefited from more transparency and stronger lines of communication. Sterile environment - lendingClub is first, and foremost, a call center. So our spaces are catered to fit the needs of the call center which often means maximizing floor space with cubicles and having lots of walls to absorb sound. For someone who thrives off open, creative spaces, this place has been challenging for me to adapt to. Lack of community - each department feels separate from each other. There's not a lot of cross-engagement or encouragement to engage with other departments. I'm a creative type, so I really thrive in places that encourage creativity, curiosity, and exploration. This environment isn't right for me, but it might be perfect for someone else.

3.0
Feb 12, 2018

Fintech (Fin==90%, Tech==10%)

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Talented engineers, professional treasury, accountant and PMs.

Cons

Too much business driven, less focus on technologies.

4.0
Nov 28, 2017

Payment Solution Specialist

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great pay for responsibilities of the role. Definitely can grow within the company if you work at it. Great benefits and perks that include massages, a gym, free snacks, coffee, happy hour. There are always has company wide events that make boosts employee moral and to show appreciation for the employees. Overall, this is a great company to work for.

Cons

The role is a high call volume role, basically a call center, and you talk to customers for 8 hours a day. This role in particular is a customer service role where you deal with delinquent loans and try to collect from people -- so you can imagine how the conversations can go south pretty quickly. The role gets old quick, as with any customer service role, and you just want to get out the department as fast as possible. There's a metrics system where you're graded on the calls like it's a report card and can get written up for low grades.

Viewing 196 - 198 of 994 Reviews

Glassdoor has 1,022 Happen Bank reviews submitted anonymously by Happen Bank employees. Read employee reviews and ratings on Glassdoor to decide if Happen Bank is right for you.