Pros
Benefits are really A1. The company covers your health insurance. Snacks. Location. A little fitness gym. LC does a great job of finding well qualified and motivated individuals. You will have some of the best coworkers ever. Additionally, you will gain amazing experience in an industry that is prime for distruotion. This is perfect for a young college grad seeking to gain experience and has decent pay straight out of college.
Cons
Call center work will be very routine and monotonous and americas financially illiterate don't make it much easier. Theres no growth and even lateral movement has become difficult since the new Executive leadership assumed power . It appears there's no desire for career development internally and it's frustrating. People work hard but aren't given the opportunity to transfer into a new department; definitely a lot of politics in play. It's a little uneasy to watch as more people leave but it makes you wonder "why am i still here ?" and "What if there's something better?" There was a vibrant and energetic culture but now it seems very corporate and we aren't focused on helping customers as much as we are trying to maintain profitability.