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Harbor Freight Tools

Engaged Employer

Harbor Freight Tools reviews

3.6

65% would recommend to a friend

(3,439 total reviews)
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Eric Smidt

69% approve of CEO

59% positive business outlook

Harbor Freight Tools has an employee rating of 3.6 out of 5 stars, based on 3,439 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Harbor Freight Tools employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

3K reviews
1.0
Jul 10, 2013
Recommend
CEO approval
Business Outlook

Pros

IT staff try very hard, are very intelligent and loyal hoping that brass ring is gold.

Cons

Executive staff changes IT staff like most people change their bed sheets! The executive staff is constantly looking for IT staff to make everything perfect without the patience or intellect to understand IT process or reasons of documentation and other required formalities. The first in executive command knows less about IT than any business owner should and the second in command has convinced everyone else he knows business and IT, but daily actions prove he does not. The general method of operation from the top down is to use people as disposable tools and not humans. To use-up these human resources without concern, to disregard human family needs, to trod upon the very resources that put more money in the pockets of the executive management. Use, abuse and discard is the philosophy of everything the executive staff does.

5.0
Jun 8, 2013
Recommend
CEO approval
Business Outlook

Pros

Customers absolutely love us, the loyalty factor is incredible. Management is focused and genuinely concerned with their employees and want to see growth and promotion from within.

Cons

The growth is so explosive the infrastructure is struggling to keep up at times. Systems are often slow. Top brass often come across like they have all the answers and we're concerned that our voices aren't always heard.

1.0
Aug 29, 2012

The business model is employee churn

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

As an employee there are no pros

Cons

Abusive tyranical leadership. "The emperor wears no clothes" I have watched so many really good executives crash and burn. As review and bonus time comes each year it is the same story cut cut cut..find any reason. Recruiting is in a tough spot trying to find replacements. With each generation of new leadership rercruiting, the pool is diluted.

Viewing 28 - 30 of 3,439 Reviews

Glassdoor has 3,486 Harbor Freight Tools reviews submitted anonymously by Harbor Freight Tools employees. Read employee reviews and ratings on Glassdoor to decide if Harbor Freight Tools is right for you.