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Harbor Freight Tools

Engaged Employer

Harbor Freight Tools reviews

3.6

63% would recommend to a friend

(3,450 total reviews)
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Eric Smidt

67% approve of CEO

58% positive business outlook

Harbor Freight Tools has an employee rating of 3.6 out of 5 stars, based on 3,450 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Harbor Freight Tools employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

3K reviews
1.0
Jun 9, 2015

Head cashier

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

good hours, the customers were always great. close to home that was about it

Cons

no cross training for advancement. Left to manage store on my own 99% of the time, which was not an issue because the manager was just not "there" no care about his staff and it was quite frankly better he wasnt around. Always working his schedule because he didnt feel like getting into work on time. awful experience.

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Harbor Freight Tools Response
11y
Thank you for taking the time to share your input regarding your time at Harbor Freight Tools. We are particularly gratified to hear you enjoyed dealing with the customers. That's the sign of someone who understands the spirit of why we are there. We also appreciate your "cons " and want you to know we're continuing to strive to make the workplace a more productive environment for our staff. We would have liked to have discussed this with you at length while you were with Harbor Freight and would have encouraged you to reach out to your HR representative or, if you'd preferred to remain anonymous, our HFT Outlet Hotline. We wish you good luck in your future endeavors.
1.0
Jun 8, 2015

Merchandiser

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Not much. That paid time off was great if you ever got it (management tended to "lose" a lot of requests), I personally made a lot of friends during my time there.

Cons

Too many to list in a day. Horrible pay for the type and amount of work they ask of you, awful raises, the worst customers I've ever had to interact with, there's no way to be promoted unless you spend your life there or you happen to be friends with somebody at corporate, overnight shifts where you won't be paid anymore than usual, no sense of apathy from the corporate level, the turnover rate was very high, poorly managed company overall.

avatar
Harbor Freight Tools Response
11y
Hello. Thank you for sharing your input, especially about the paid time off and great coworkers. We are gratified that you made good friendships while you were with us. We also appreciate your "cons" and want you to know we're continuing to strive to make the workplace a more productive environment for our staff. We would have liked to have discussed this with you at length while you were with Harbor Freight and would have encouraged you to reach out to your HR representative or, if you'd preferred to remain anonymous, our HFT Outlet Hotline. We wish you good luck in your future endeavors.
Viewing 3016 - 3018 of 3,450 Reviews

Glassdoor has 3,497 Harbor Freight Tools reviews submitted anonymously by Harbor Freight Tools employees. Read employee reviews and ratings on Glassdoor to decide if Harbor Freight Tools is right for you.