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Harbor Freight Tools

Engaged Employer

Harbor Freight Tools reviews

3.6

62% would recommend to a friend

(3,450 total reviews)
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Eric Smidt

67% approve of CEO

57% positive business outlook

Harbor Freight Tools has an employee rating of 3.6 out of 5 stars, based on 3,450 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Harbor Freight Tools employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

3K reviews
5.0
Aug 4, 2014

Harbor freight tools rocks!

Recommend
CEO approval
Business Outlook

Pros

Great place to work! You are treated like a human being and family. When your manager makes you feel like YOU make a difference in the company, it makes me feel great!

Cons

Hourly pay, and flexing on hours :(

1.0
Aug 4, 2014
Recommend
CEO approval
Business Outlook

Pros

The people were the best part as we had to stick together to make the misery of working there be a bit better

Cons

Many of the VPs and above were mainly there for themselves not the company (ie: Too many power maneuvers and CYA activities); NO respect for work-life balance; Jekyll and Hyde bosses were they act nice to others but behind closed doors, they're really office-psychopaths toxic environment who demean and berate their employees; overly-political; bad culture overall from all POVs: customer - they tweak online product reviews, delete many bad ones so only average to good ones apprear); employee - see above and; suppliers - they don't look for win-win solutions only win-lose.

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Harbor Freight Tools Response
11y
Thank you for your input. We're glad to hear you enjoy working with your team. We agree, Harbor Freight's got a great staff of energetic, proactive people. Contrary to your point, however, we really do welcome our employees' feedback and try to make Harbor Freight's working environment positive and productive for everyone. We also disagree with other points you've brought up, but this isn't the forum for it. We strongly encourage you to reach out to your HR representatives so we can have a constructive discussion and address all your concerns. Or, if you'd like to expand and share your thoughts anonymously, please call our HFT Outlet Hotline at 1-800-693-8377. Thank you.
5.0
Aug 3, 2014
Recommend
CEO approval
Business Outlook

Pros

Focused operating model, No egos in senior management, and all leaders have the same common goal. The company is determined to provide it's customers a great product at an amazingly low price. The companies focus on the associates has improved and has provided associates the opportunity to grow if they are willing to put in the effort.

Cons

Company needs to continue challenging underperformers.

Viewing 3169 - 3171 of 3,450 Reviews

Glassdoor has 3,497 Harbor Freight Tools reviews submitted anonymously by Harbor Freight Tools employees. Read employee reviews and ratings on Glassdoor to decide if Harbor Freight Tools is right for you.