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Harbor Freight Tools

Engaged Employer

Harbor Freight Tools reviews

3.6

62% would recommend to a friend

(3,450 total reviews)
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Eric Smidt

67% approve of CEO

57% positive business outlook

Harbor Freight Tools has an employee rating of 3.6 out of 5 stars, based on 3,450 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Harbor Freight Tools employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

3K reviews
2.0
May 28, 2014

Do not expect a work/life balance

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

PTO accrual is great. DM fostered great relationships within team. Promotion opportunities exist. SM bonuses are pretty great. Commissions are available for people who push themselves.

Cons

SM are expected to be on call 24/7, and accessible to their staff at all times. Corporate pushes more and more programs on the stores, yet they continue to tighten the payroll belt. Burn out is high. New POS system bogs down after 20 items, corporate solution is to break up the transaction into a bunch of little transactions.

4.0
May 27, 2014

Good job, bad customers

Recommend
CEO approval
Business Outlook

Pros

- above minimum wage, with commission and annual raises - willing to hire young people with little or no experience; it's s good entry level job- started when I was 16. - job stability. As long as you do what your told and hold your tongue with customers you're pretty set. - lots of room to move up in the company. I'm only 18 and I was promoted to management within my second year with the company. -great management team, good co-workers, fun job when working with the right people. -flexible schedules

Cons

- very many rude and disrespectful customers. I'm a young girl and I've been cussed at, threatened, and verbally harassed by many customers(name calling, screaming, very inappropriate sexual comments, etc.) - management doesn't properly enforce policies -very hard work. Sales are driven a little too hard and if an employee does something wrong not only do they get punished but so does the MOD. - I work at a very busy store with only 4 registers and our request for more registers keeps getting refused. - lots of hour cuts and often understaffed because of budget

2.0
May 20, 2014
Recommend
CEO approval
Business Outlook

Pros

Great chances at increasing pay through commissions off of warranties and memberships.

Cons

Terrible customers and overrall lack of harmony with co-workers.

Viewing 3229 - 3231 of 3,450 Reviews

Glassdoor has 3,497 Harbor Freight Tools reviews submitted anonymously by Harbor Freight Tools employees. Read employee reviews and ratings on Glassdoor to decide if Harbor Freight Tools is right for you.