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Harbor Freight Tools

Engaged Employer

Harbor Freight Tools reviews

3.6

62% would recommend to a friend

(3,450 total reviews)
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Eric Smidt

67% approve of CEO

57% positive business outlook

Harbor Freight Tools has an employee rating of 3.6 out of 5 stars, based on 3,450 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Harbor Freight Tools employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

3K reviews
3.0
May 13, 2014
Recommend
CEO approval
Business Outlook

Pros

Friendly co-workers that got along with one another Friendly Assistant Managers who did the best they could to work alongside with employees Incentives for reaching sales goals. Decent employee discount Flexible work-schedule

Cons

Very unorganized management. Employees extremely undertrained Lacked store resources Understaffed on certain days due to management wanting to save money on labor Very Sales orientated with lack of loyalty to the consumer

1.0
May 6, 2014
Recommend
CEO approval
Business Outlook

Pros

Paid relocations; PTO accrues quickly as a store manager (mainly because you're given 18 reasons as to why it would impact the business if you were to take it)

Cons

Where should I begin? Executive leadership consists of a half dozen people who view the company as nothing more than a piggy bank. Field management turns over more than any company I've seen. 5 regional managers in less than 5 years. The DMs that last have no business sense, ability to develop people, or desire to overcome obstacles. What they do have, is an incredible ability to find someone at the store level to blame. If that blame is not legitimate enough to document, then they take the "promote them to a customer" route. Operationally, I have never seen a company that claimed to be process oriented yet failed to properly execute on every single SOP. Your job will be threatened if you do not complete training on an SOP on time, the roll out will occur and one day later, be retracted due to "unforeseen issues". This lack of execution philosophy is compounded by the constant turnover in store operations causing massive disconnect between related procedures. Bottom line. If you're here, RUN! If you're thinking of coming here, steer clear.

2.0
May 3, 2014

Big work, small pay

Recommend
CEO approval
Business Outlook

Pros

Flexible schedule, employee discount for you plus 8, paid time off, and sick days.

Cons

Work with less than intelligent little kids that know nothing about the products that we sell. Management does nothing and makes all the money.

Viewing 3232 - 3234 of 3,450 Reviews

Glassdoor has 3,497 Harbor Freight Tools reviews submitted anonymously by Harbor Freight Tools employees. Read employee reviews and ratings on Glassdoor to decide if Harbor Freight Tools is right for you.