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Harbor Freight Tools

Engaged Employer

Harbor Freight Tools reviews

3.6

63% would recommend to a friend

(3,450 total reviews)
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Eric Smidt

67% approve of CEO

58% positive business outlook

Harbor Freight Tools has an employee rating of 3.6 out of 5 stars, based on 3,450 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Harbor Freight Tools employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

3K reviews
5.0
Mar 26, 2013
Recommend
CEO approval
Business Outlook

Pros

Above average pay. Team oriented. Fun, time flies by. Great hours, flexible scheduling. You're able to attend school while working part time. I really can't think of working anywhere else.

Cons

Like in every business customers can be a tad snotty. Higher ups can be very disrespectful, not managers; those appointed over them. There's not much bad I can say about this compony at least not my store. We always get compliments on how helpful and friendly we are.

1.0
Mar 24, 2013

I would never go back

Recommend
CEO approval
Business Outlook

Pros

Coworkers and store level management are nice, possibility for improving hourly pay with spiffs, flexible scheduling, PTO

Cons

Understaffed, pitiful pay, warranty company is getting worse and worse, mail card procedure is ridiculous. As a cashier I had to ask so many questions (or risk being written up) that I was standing there talking long after I'd finished ringing up items. If they just invested in radio or TV ads instead of relying on mailing advertisements from the time the company was founded (I think it's time to grow...) they'd pull in so many more customers and make it easier on the peons like me. Easily one of the biggest wastes of paper I have ever seen -- nowhere near being remotely green. Inside Track Club membership is completely bogus, if you receive a Sunday paper you'll get coupons better than the ones you have to pay for. That brings me to another thing.. THE COUPONS.

1.0
Mar 20, 2013
Recommend
CEO approval
Business Outlook

Pros

Good place to learn sales, repetitive work, opportunity to increase your base wage via sales commissions, fast paced work environment.

Cons

Company will require you to use your personal vehicle while on the clock and refuse reimbursement for gasoline. Entry level associates will never be able to obtain any position above Head Cashier no matter how hard they work. The company culture is to use fear tactics and workplace intimidation to drive sales instead of positive reinforcement. No matter how good your numbers are you will still be threatened with documentation. Company policies are selectively enforced. Low wages for all positions outside of the ASM level or above. Harbor Freight Tools has more ways to write you up between paydays then any company I have ever worked with.

Viewing 3346 - 3348 of 3,450 Reviews

Glassdoor has 3,497 Harbor Freight Tools reviews submitted anonymously by Harbor Freight Tools employees. Read employee reviews and ratings on Glassdoor to decide if Harbor Freight Tools is right for you.