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      Harbor Freight Tools

      Engaged Employer

      Harbor Freight Tools reviews

      3.6

      63% would recommend to a friend

      (3,450 total reviews)
      avatar

      Eric Smidt

      67% approve of CEO

      58% positive business outlook

      Ratings by category

      4.0

      Compensation and benefits

      3.8

      Diversity & inclusion

      3.6

      Culture & values

      3.5

      Work/Life balance

      3.4

      Career opportunities

      3.2

      Senior management

      Harbor Freight Tools has an employee rating of 3.6 out of 5 stars, based on 3,450 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Harbor Freight Tools employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      4.0
      Apr 15, 2013

      very fast paced environment

      Cashier
      Recommend
      CEO approval
      Business Outlook

      Pros

      family feeling they have christmas bonuses and closed for christmas and thanksgiving

      Cons

      not really a competitive salary tight budget less employees to get the job done

      2.0
      Mar 31, 2013

      casher

      Casher
      Recommend
      CEO approval
      Business Outlook

      Pros

      My present store managers are extremely helpful and respectful. Flexible scheduling. As a senior working part time. I really can't think of working anywhere else.

      Cons

      Understaffed, (creates very poor customer service) pitiful pay, warranty company is getting worse and worse, mail card procedure is ridiculous. As a cashier I have to ask so many questions (or risk being written up) that I was standing there talking long after I'd finished ringing up items. Mandatory we play the radio in store and I smile every time I hear the Lowe's or Home Depot ads. Relying on mailing advertisements shows they are still a mail order company. Easily one of the biggest wastes of money I have ever seen – keep asking the same customers to fill out a mailing card. They want 300 a day and we do not get three hundred NEW customer a day, really a stupid idea. Most of my regulars feel sorry for me having to ask every time. Inside Track Club membership is completely bogus, if you receive a Sunday paper you'll get coupons better than the ones you have to pay for. Parking Lot Sale a lot of work but customer seam to like it. However there are no bargains, just same prices without needing coupons.

      3.0
      Mar 28, 2013

      Good company to work for.

      Store manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      reasonable work schedule, good bonus structure for management

      Cons

      upper management let there egos make poor decisions(regional level).

      Viewing 3343 - 3345 of 3,450 Reviews
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      ReviewsHarbor Freight Tools reviews

      Glassdoor has 3,497 Harbor Freight Tools reviews submitted anonymously by Harbor Freight Tools employees. Read employee reviews and ratings on Glassdoor to decide if Harbor Freight Tools is right for you.