Harbor Freight Tools reviews

lack of space in the backroom is a constant problem, to much micromanagement on small stuff. lack of communication with the stores about changing product, part/full time ratio is awful has done more harm in the store level than good. harder to retain employees when they only get 25 hours most per week if lucky. SRR can be an effective program but a bit to much on the forcing the store to complete it before it can get on with other major tasks. high volume stores have a more difficult time just trying to get the basics done leaving many store specific projects to be put on hold for months before the time or man power can finally be found to accomplish them and SRR takes away what time is typically available to accomplish the tasks off hours.

Overemphasis on extended warranty sale, retaliation for not selling enough extended warranties, not being able to use the paid time off, constantly changing policies, no real investigation of customer complaints, just punitive punishments with no chance for defence.