Is Harbor Freight Tools a good company to work for?

Harbor Freight Tools has an overall rating of 3.6 out of 5, based on over 3,496 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 63% of employees would recommend working at Harbor Freight Tools to a friend and 58% have a positive outlook for the business. The best reviews about Harbor Freight Tools have been left by employees working as District Manager , Equipment Operator and Human Resources .

Does Harbor Freight Tools pay their employees well?

According to anonymously submitted Glassdoor reviews, Harbor Freight Tools employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Harbor Freight Tools. This rating has been stable over the past 12 months.

How satisfied are employees working at Harbor Freight Tools?

63% of Harbor Freight Tools employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Harbor Freight Tools 3.4 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Harbor Freight Tools?

Sales Associate (316) , Store Manager (213) , Logistics Supervisor (150) , Cashier (142) , Logistics Associate (133) , Sales Associate/Cashier (119) , Sales Supervisor (107) , Sales Manager (103) , Logistics Manager (85) , Assistant Manager (77) , Retail Sales Associate (63) , Warehouse Associate (61) , Senior Sales Associate (60) , Logistics (53) , Manager (49)

What are the pros of working at Harbor Freight Tools according to real employee reviews?

"very good part time job good pay and always rewarding employees" ((in 364 reviews)); "Health benefits are great and dental" ((in 254 reviews)); "Great place to work and people are great" ((in 152 reviews)); "You receive a small portion of time off on each paycheck depending on the hours you work." ((in 105 reviews)); "Coworkers were great and made work enjoyable." ((in 80 reviews))

What are the cons of working at Harbor Freight Tools according to real employee reviews?

"It just reeks of poor management and a lack of caring of who is promoted to what position." ((in 216 reviews)); "No work life balance work 2 or 3 overnights followed by an early shift then a close." ((in 101 reviews)); "early and long hours on some days" ((in 90 reviews)); "managers don't even know how to do their own job." ((in 89 reviews)); "Upper management is horrible." ((in 69 reviews))

What are the top reviewed Harbor Freight Tools locations?

Calabasas , Dillon , Los Angeles , Houston , Moreno Valley , Camarillo , Nashville , Fort Worth , New York , Phoenix , Chicago , San Antonio , Tampa , Atlanta , Austin , Jacksonville , Dallas , San Diego , Sacramento , Portland , Louisville , Cincinnati , Olean , Oklahoma City , Raleigh , Corpus Christi , Indianapolis , Columbus , Riverside , Las Vegas

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Harbor Freight Tools

Harbor Freight Tools reviews

3.6

63% would recommend to a friend

(3,449 total reviews)

Eric Smidt

67% approve of CEO

58% positive business outlook

Ratings by category

4.0

Compensation and benefits

3.8

Diversity & inclusion

3.6

Culture & values

3.4

Work/Life balance

3.4

Career opportunities

3.2

Senior management

Harbor Freight Tools has an employee rating of 3.6 out of 5 stars, based on 3,449 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Harbor Freight Tools employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

4.0

Mar 25, 2024

Good Company

Logistics specialist

Recommend

CEO approval

Business Outlook

Pros

Great benefits, even for Part-time employees.

Cons

It's retail, so you have the same issues as any retail job. Call-outs, management issues, hours, etc.

Harbor Freight Tools Response

Thank you for taking the time to share your experience with us. We are always happy to hear from our hardworking team. We believe in continuously improving at all levels, including management. At Harbor Freight, we believe in doing the right and we strongly encourage you to connect with your HR Partners regarding such concerns or you may email us at culure@harborfreight.com. Thank you for your continued hard work and we are glad to have you on the team.

3.0

Mar 25, 2024

horrible

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

pay was good so no complaints there

Cons

Managment treat you like crap and they like to pick and choose who they give hours to. I also watch them play favorite when it came down to people getting promoted.

Harbor Freight Tools Response

We appreciate your sharing your experience with us. We value people above all else and we are committed to providing a workplace that encourages open communication and provides fair, reasonable and respectful treatment to all Associates. We highly encourage our Associates to reach out to their HR Partners regarding any concerns, which includes management. Thank you for your hard work in Griffin, GA and we will escalate your comments to senior leadership.

5.0

Mar 25, 2024

A good place to both work and shop.

Retail associate

Recommend

CEO approval

Business Outlook

Pros

Friendly coworkers and customers who can teach you about tools.

Cons

Limited upward mobility in company.

Harbor Freight Tools Response

We appreciate you taking the time to share your feedback with us. We value people above all else and we are committed to building a supportive environment where our Associates can thrive and succeed. We strongly urge our Associates to connect with their Store Manager regarding advancement opportunities and we also encourage them to explore the many opportunities that we have across all departments. Thank you for your hard work and best of luck in your career journey!

Viewing 460 - 462 of 3,449 Reviews

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horrible

A good place to both work and shop.

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