Is Harbor Freight Tools a good company to work for?

Harbor Freight Tools has an overall rating of 3.6 out of 5, based on over 3,498 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 63% of employees would recommend working at Harbor Freight Tools to a friend and 58% have a positive outlook for the business. The best reviews about Harbor Freight Tools have been left by employees working as District Manager , Equipment Operator and Human Resources .

Does Harbor Freight Tools pay their employees well?

According to anonymously submitted Glassdoor reviews, Harbor Freight Tools employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Harbor Freight Tools. This rating has been stable over the past 12 months.

How satisfied are employees working at Harbor Freight Tools?

63% of Harbor Freight Tools employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Harbor Freight Tools 3.4 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Harbor Freight Tools?

Sales Associate (317) , Store Manager (212) , Logistics Supervisor (150) , Cashier (142) , Logistics Associate (133) , Sales Associate/Cashier (119) , Sales Supervisor (107) , Sales Manager (103) , Logistics Manager (86) , Assistant Manager (77) , Retail Sales Associate (63) , Warehouse Associate (61) , Senior Sales Associate (60) , Logistics (53) , Manager (49)

What are the pros of working at Harbor Freight Tools according to real employee reviews?

"very good part time job good pay and always rewarding employees" ((in 361 reviews)); "Great benefit package and paid timeoff." ((in 247 reviews)); "Great place to work and people are great" ((in 148 reviews)); "You receive a small portion of time off on each paycheck depending on the hours you work." ((in 108 reviews)); "Coworkers were great and made work enjoyable." ((in 84 reviews))

What are the cons of working at Harbor Freight Tools according to real employee reviews?

"Bad management always harasses and follows you around the store" ((in 211 reviews)); "No work life balance work 2 or 3 overnights followed by an early shift then a close." ((in 102 reviews)); "early and long hours on some days" ((in 93 reviews)); "bad manager they contradict everything" ((in 89 reviews)); "Upper management is horrible." ((in 70 reviews))

What are the top reviewed Harbor Freight Tools locations?

Calabasas , Dillon , Los Angeles , Houston , Moreno Valley , Camarillo , Nashville , Fort Worth , New York , Phoenix , Chicago , San Antonio , Tampa , Atlanta , Austin , Jacksonville , Dallas , San Diego , Sacramento , Portland , Louisville , Cincinnati , Olean , Oklahoma City , Raleigh , Corpus Christi , Indianapolis , Columbus , Riverside , Las Vegas

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Harbor Freight Tools

Harbor Freight Tools reviews

3.6

63% would recommend to a friend

(3,451 total reviews)

Eric Smidt

69% approve of CEO

58% positive business outlook

Ratings by category

4.0

Compensation and benefits

3.8

Diversity & inclusion

3.6

Culture & values

3.4

Work/Life balance

3.4

Career opportunities

3.2

Senior management

Harbor Freight Tools has an employee rating of 3.6 out of 5 stars, based on 3,451 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Harbor Freight Tools employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

4.0

Jun 1, 2023

Great place to work/shop except when it's not

Tool salesman

Recommend

CEO approval

Business Outlook

Pros

The company has a lot of perks such as good benefits and a decent discount. Varies on location but coworkers are usually chill.

Cons

Customers can get really annoying really fast which gets old unless you're the type of person that can put up with that. Sometimes the company's advertisements are confusing or misleading and it leads to unruly customers.

Harbor Freight Tools Response

Thank you for taking the time to provide us with your feedback. We would not be able to achieve all that we do without hardworking Associates like you. We highly encourage you to reach out to your Store Manager regarding any concerns. Thank you for your continued hard work and we look forward to seeing you grow.

2.0

May 31, 2023

Bad experience

Sales associate

Recommend

CEO approval

Business Outlook

Pros

They are certainly willing to give you hours.

Cons

No training. No help from management. I was told I was being hired for the sales floor then stuck on the register and practically had to beg for my 30 min break (never got any of my 15s) Management allowed me to get verbally abused by customers on multiple occasions and I even had a customer throw something at me and was told to “forget it and let him go.” Overall a terrible experience, but it could have just been this specific location. It may not be that way at all stores.

Harbor Freight Tools Response

Thank you for sharing your experience with us. Because we value our people, Harbor Freight is committed to providing a workplace that encourages open communication and provides fair, reasonable, and respectful treatment from all our team members. We encourage all Associates to report any issues to their HR partners. Thank you for your hard work and we wish you all the best.

1.0

May 30, 2023

Pay

Senior sales associate

Recommend

CEO approval

Business Outlook

Pros

None at all. Terrible place

Cons

Everything you could think of

Harbor Freight Tools Response

Thank you for taking the time to share your experience with us. At Harbor Freight, we value people above all else and we are committed to building a healthy work environment. We highly encourage our Associates to reach out to their HR partners regarding any concerns. Thank you for your hard work in Corpus Christi, TX and we appreciate your feedback.

Viewing 484 - 486 of 3,451 Reviews

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Jobs at Harbor Freight Tools

Supervisor, Contact Center - Remote

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Retail Stocking Associate

Retail Stocking Associate- New Store

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Ratings by category

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Great place to work/shop except when it's not

Bad experience

Pay

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