employer cover photo
employer logo
employer logo

Harbor Freight Tools

Engaged Employer

Harbor Freight Tools reviews

3.6

62% would recommend to a friend

(3,452 total reviews)
avatar

Eric Smidt

66% approve of CEO

59% positive business outlook

Harbor Freight Tools has an employee rating of 3.6 out of 5 stars, based on 3,452 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Harbor Freight Tools employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

3K reviews
5.0
May 16, 2021
Recommend
CEO approval
Business Outlook

Pros

Pay, Benefits, Opportunities to move up. Home/Work Balance.

Cons

Incompetent Upper Management. Right place, right time promotions.

avatar
Harbor Freight Tools Response
5y
Thank you for your feedback. We are always happy to hear from our hardworking associates. We depend on all our associates to bring value to our hardworking customers and we’re thankful for all you do. At Harbor Freight, we are committed to improving at all levels, including management. Our goal is to be the best place to work by listening to our associates every step of the way and learning as we grow and evolve as an organization. We highly encourage you to reach out to your HR Partners or you may email me at culture@harborfreight.com if you have any concerns to share. Thank you for your continued hard work in Glendale, AZ and we’re glad to have you on the team!
3.0
May 9, 2021

Need to address ongoing issues

Recommend
CEO approval
Business Outlook

Pros

Culture is great, at least among peers.

Cons

Old system and tech, need to invest in better tools.

avatar
Harbor Freight Tools Response
5y
Thank you for taking the time to provide us your feedback. We would not be able to accomplish all that we do without hardworking leaders like you. We pride ourselves on being a great place to work with a culture that celebrates collaboration, community, and a work/life balance for all our associates. Our goal is to be the best place to work by improving at all levels, including management. We have heard similar responses from associates regarding this topic and we have been continuously working to improve in this area. We encourage you to reach out and connect with your HR Partner to share your concerns with them or you may email me at culture@harborfreight.com. Please know that we regularly monitor associate feedback in our efforts of continuous improvement. Thank you for your continued hard work in Calabasas, CA and we’re glad to have you on the team!
3.0
May 8, 2021
Recommend
CEO approval
Business Outlook

Pros

It is a okay place for young workers who are wanting to get into retail. They have fare wages and depending on if you know someone you can move up fast.

Cons

Management will constantly change your schedule without telling you, they rarely make any logical sense and you really have to know someone to move up in the industry.

avatar
Harbor Freight Tools Response
5y
Thank you for providing us your feedback. We would not be able to achieve all that we do without hardworking associates like you. We strive to be the best place to work by listening to our associates and learning every step of the way. At Harbor Freight, we are committed to doing the right thing and improving at all levels, including management. We provide our associates with visibility to their schedules at least two weeks in advance so they have the opportunity to reach out and connect with their Managers if they have any concerns. We highly encourage you to reach out to your HR Partners if you have any concerns or you may email me at culture@harborfreight.com. Thank you for your continued hard work in Lakewood, WA and we look forward to seeing you grow!
Viewing 598 - 600 of 3,452 Reviews

Glassdoor has 3,499 Harbor Freight Tools reviews submitted anonymously by Harbor Freight Tools employees. Read employee reviews and ratings on Glassdoor to decide if Harbor Freight Tools is right for you.