Is Harbor Freight Tools a good company to work for?

Harbor Freight Tools has an overall rating of 3.6 out of 5, based on over 3,499 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 62% of employees would recommend working at Harbor Freight Tools to a friend and 59% have a positive outlook for the business. The best reviews about Harbor Freight Tools have been left by employees working as District Manager , Equipment Operator and Human Resources .

Does Harbor Freight Tools pay their employees well?

According to anonymously submitted Glassdoor reviews, Harbor Freight Tools employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Harbor Freight Tools. This rating has been stable over the past 12 months.

How satisfied are employees working at Harbor Freight Tools?

62% of Harbor Freight Tools employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Harbor Freight Tools 3.4 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Harbor Freight Tools?

Sales Associate (317) , Store Manager (212) , Logistics Supervisor (150) , Cashier (142) , Logistics Associate (133) , Sales Associate/Cashier (118) , Sales Supervisor (107) , Sales Manager (103) , Logistics Manager (86) , Assistant Manager (77) , Retail Sales Associate (63) , Warehouse Associate (61) , Senior Sales Associate (60) , Logistics (53) , Manager (49)

What are the pros of working at Harbor Freight Tools according to real employee reviews?

"very good part time job good pay and always rewarding employees" ((in 352 reviews)); "Benefits were good and inexpensive" ((in 271 reviews)); "Great place to work and people are great" ((in 146 reviews)); "You receive a small portion of time off on each paycheck depending on the hours you work." ((in 101 reviews)); "Coworkers were great and made work enjoyable." ((in 82 reviews))

What are the cons of working at Harbor Freight Tools according to real employee reviews?

"It just reeks of poor management and a lack of caring of who is promoted to what position." ((in 214 reviews)); "No work life balance work 2 or 3 overnights followed by an early shift then a close." ((in 97 reviews)); "early and long hours on some days" ((in 96 reviews)); "bad manager they contradict everything" ((in 86 reviews)); "Upper management is horrible." ((in 67 reviews))

What are the top reviewed Harbor Freight Tools locations?

Calabasas , Dillon , Los Angeles , Houston , Moreno Valley , Camarillo , Nashville , Fort Worth , New York , Phoenix , Chicago , San Antonio , Tampa , Atlanta , Austin , Jacksonville , Dallas , San Diego , Sacramento , Portland , Louisville , Cincinnati , Olean , Oklahoma City , Raleigh , Corpus Christi , Indianapolis , Columbus , Riverside , Las Vegas

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Harbor Freight Tools

Harbor Freight Tools reviews

3.6

62% would recommend to a friend

(1,121 total reviews)

Eric Smidt

66% approve of CEO

59% positive business outlook

Ratings by category

4.0

Compensation and benefits

3.8

Diversity & inclusion

3.6

Culture & values

3.4

Work/Life balance

3.4

Career opportunities

3.2

Senior management

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

Reviews about "Compensation"

Return to all reviews

4.0

Jul 17, 2020

Ok

Front end cashier

Recommend

CEO approval

Business Outlook

Pros

Learned a lot about customer service

Cons

Low pay. Too many ad one to push to customers

Harbor Freight Tools Response

Thank you for sharing your feedback with us and for all of your hard work. Our goal is to be a great place to work and that means learning as we grow and improving every step of the way. We wish you good luck in your future career!

4.0

Jul 14, 2020

Pretty Good for Retail

Store manager

Recommend

CEO approval

Business Outlook

Pros

Privately owned company so not so much BS as in big box publicly traded retail stores. Upper management seems to care about its employees and has a solid review structure. Generous bonus package based on base salary and store performance (paid quarterly). Solid standard operating procedures makes merchandising and operations as easy as following instructions. Generous paid time off (but you'll have to plan it out). Employee discount. 401k with 3% salary matching. Pretty consistent salary increases (1/year @ 3% average)

Cons

Lots of heavy lifting! "Frugality" core principle lends to extra work at mgr level and below (i.e. Inventories x 1/year are self executed) Development is important to company but path from SM and higher is elusive and not well supported by most District Managers (read; you must way out perform your level, or be a good ol' boy) HFT is a formerly small business that may be growing too fast for it's own good: starting to feel 'Big-boxy' without the forethought.... ever increasing focus on metrics and new changes w/out planning it out. If you get an old store, prepare for facility challenges to include off-site warehouses, dark, old lighting/flooring/shelving. (They're putting all their money in to new stores and new programs and forgetting the store that got them there)

Harbor Freight Tools Response

Thank you for taking the time to share your detailed feedback with us. We would not be able to accomplish all that we do without hardworking associates like yourself. Please know that we are always working hard to continuously improve as we grow. Harbor Freight Tools is dedicated to training and promoting internally. In fact, we have reviewed our current processes and how we could improve in this area. In our efforts to become a great place to work, we value our associates and their ideas. We greatly appreciate your continued hard work in Omaha, NE!

5.0

Jun 30, 2020

Great job, people skills heavy

Sales supervisor

Recommend

CEO approval

Business Outlook

Pros

Great environment, pay is decent, majority of people are nice

Cons

retail job so people skills heavy, coverage can get a bit frustrating

Harbor Freight Tools Response

We appreciate you taking the time to share your feedback with us. We depend on all of our associates to bring value to our hardworking customers and we greatly appreciate all that you do! Thank you for your continued hard work in Escondido, CA!

Viewing 679 - 681 of 1,121 Reviews

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Reviews about "Compensation"

Ok

Pretty Good for Retail

Great job, people skills heavy

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