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Harbor Freight Tools

Engaged Employer

Harbor Freight Tools reviews

3.6

62% would recommend to a friend

(3,452 total reviews)
avatar

Eric Smidt

66% approve of CEO

59% positive business outlook

Harbor Freight Tools has an employee rating of 3.6 out of 5 stars, based on 3,452 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Harbor Freight Tools employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

3K reviews
3.0
Jun 14, 2023

Hft

Recommend
CEO approval
Business Outlook

Pros

Family friendly company with growth and opportunity

Cons

Compensation lacks compared to competitors

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Harbor Freight Tools Response
3y
Thank you for sharing your feedback with us. We are always happy to hear from our hardworking leaders. We want you to know that we regularly monitor Associate feedback in our efforts for continuous improvement. Thank you for your continued hard work and we are glad to have you on the team.
3.0
Jun 14, 2023
Recommend
CEO approval
Business Outlook

Pros

Good pay for retail, you can earn sick and vacation time based on the hours you work (even as a part time employee)

Cons

There is a strict script you must follow for every interaction with a customer, any attempt to insert your personality or create a better customer experience will be shot down and you'll be told to follow the script word for word. Makes me feel like a robot instead of a sales person.

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Harbor Freight Tools Response
3y
Thank you for taking the time to share your feedback with us. At Harbor Freight, we take pride in our people-first culture, and we are committed to building a great place to work for all our Associates. Your feedback will help us do that. Thank you for your hard work and we wish you all the best.
4.0
Jun 12, 2023

Home/work balance

Recommend
CEO approval
Business Outlook

Pros

Great people enjoy helping customers mostly great bosses.

Cons

Close one night open next day only one weekend off per month ridiculous push on credit applications and tool club enrollment.

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Harbor Freight Tools Response
3y
Thank you for taking the time to share your feedback with us. At Harbor Freight, we believe in providing respectful schedules for all our Associates and we highly encourage them to reach out to their Store Managers regarding any concerns, that include scheduling. Thank you for your hard work and we wish you all the best.
Viewing 712 - 714 of 3,452 Reviews

Glassdoor has 3,499 Harbor Freight Tools reviews submitted anonymously by Harbor Freight Tools employees. Read employee reviews and ratings on Glassdoor to decide if Harbor Freight Tools is right for you.