Is Harbor Freight Tools a good company to work for?

Harbor Freight Tools has an overall rating of 3.6 out of 5, based on over 3,496 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 63% of employees would recommend working at Harbor Freight Tools to a friend and 58% have a positive outlook for the business. The best reviews about Harbor Freight Tools have been left by employees working as District Manager , Equipment Operator and Human Resources .

Does Harbor Freight Tools pay their employees well?

According to anonymously submitted Glassdoor reviews, Harbor Freight Tools employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Harbor Freight Tools. This rating has been stable over the past 12 months.

How satisfied are employees working at Harbor Freight Tools?

63% of Harbor Freight Tools employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Harbor Freight Tools 3.5 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Harbor Freight Tools?

Sales Associate (316) , Store Manager (213) , Logistics Supervisor (151) , Cashier (142) , Logistics Associate (133) , Sales Associate/Cashier (119) , Sales Supervisor (107) , Sales Manager (103) , Logistics Manager (85) , Assistant Manager (77) , Retail Sales Associate (63) , Warehouse Associate (61) , Senior Sales Associate (60) , Logistics (53) , Manager (49)

What are the pros of working at Harbor Freight Tools according to real employee reviews?

"The pay is good and the monthly bonuses are a plus but inconsistent at best." ((in 355 reviews)); "Great benefits and product to promote to customers.Training is available." ((in 264 reviews)); "Great place to work and people are great" ((in 147 reviews)); "You receive a small portion of time off on each paycheck depending on the hours you work." ((in 105 reviews)); "Coworkers were great and made work enjoyable." ((in 84 reviews))

What are the cons of working at Harbor Freight Tools according to real employee reviews?

"It just reeks of poor management and a lack of caring of who is promoted to what position." ((in 215 reviews)); "No work life balance work 2 or 3 overnights followed by an early shift then a close." ((in 101 reviews)); "early and long hours on some days" ((in 95 reviews)); "managers don't even know how to do their own job." ((in 92 reviews)); "Upper management is horrible." ((in 66 reviews))

What are the top reviewed Harbor Freight Tools locations?

Calabasas , Dillon , Los Angeles , Houston , Moreno Valley , Camarillo , Nashville , Fort Worth , New York , Phoenix , Chicago , San Antonio , Tampa , Atlanta , Austin , Jacksonville , Dallas , San Diego , Sacramento , Portland , Louisville , Cincinnati , Olean , Oklahoma City , Raleigh , Corpus Christi , Indianapolis , Columbus , Riverside , Las Vegas

Harbor Freight Tools reviews

3.6

63% would recommend to a friend

(3,449 total reviews)

Eric Smidt

67% approve of CEO

58% positive business outlook

Ratings by category

4.0

Compensation and benefits

3.8

Diversity & inclusion

3.6

Culture & values

3.5

Work/Life balance

3.4

Career opportunities

3.2

Senior management

Harbor Freight Tools has an employee rating of 3.6 out of 5 stars, based on 3,449 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Harbor Freight Tools employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

3.0

Apr 14, 2019

stop and go kind of job

Logistics

Recommend

CEO approval

Business Outlook

Pros

good place to build your retail and customer service experience

Cons

so many people steal from the store but corporate doesnt want you to do anything or risk getting a lawsuit and yet they will subtract available hours from the store because there isnt enough sales being made to provide hours because customers keep stealing merchandise. It's an endless loop of highly questionable procedures and terrible customers.

Harbor Freight Tools Response

7y

Thank you for sharing your feedback with us. Please know that our policies and procedures are designed to protect our associates and keep them safe. We will also consider your suggestions and ideas in our efforts of continuous improvement. We appreciate all of your hard work in Carson and wish you the best in achieving your career goals!

1.0

Jan 27, 2019

horrible place to work

Manager

Recommend

CEO approval

Business Outlook

Pros

Growing company. opening stores nationwide.

Cons

Terrible culture. Upper management in the region and division lead through fear and intimidation. Completely contrary to what the company claims it stand for. Stores have to unload truck in below zero temps, no docks, no heaters.

Harbor Freight Tools Response

7y

Thank you for taking the time to share your feedback and for being a part of the team for more than 5 years. We greatly appreciate all your hard work and will share these comments with the appropriate Associates, as we work to continuously improve our stores. We look forward to seeing your growth with the team in Pittsburgh!

2.0

Jan 3, 2019

Change can be good, but ours has not been.

Sales supervisor

Recommend

CEO approval

Business Outlook

Pros

Decent pay, friendly co-workers, good 401k, amazing vacation accrual.

Cons

Work-Life Balance is absolutely terrible. Corporate expects Supervisors and above to be available during all business hours. Schedules vary A LOT on a weekly basis. District Managers breathe down your neck constantly and have you fearing your job.

Harbor Freight Tools Response

7y

First, we want to thank you for trusting Harbor Freight Tools with your career for over 5 years. We appreciate your hard work and the time you took to share your feedback with us. As a continuous improvement organization, we are always focused on making Harbor Freight a great place to work. We believe you may be experiencing our time management change within the entire company based on the feedback you provided. Though we can understand the challenge of adjusting to new changes, we encourage you to discuss your concerns with your Store Manager, and we’ll also be sure to share your comments with the appropriate team members. Please know that we pride ourselves on creating a work/life balance for all of our Associates. Thank you for all your hard work in Florence, and we’re happy to have you on the team!

Viewing 94 - 96 of 3,449 Reviews

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Jobs at Harbor Freight Tools

Retail Stocking Associate

Retail Stocking Associate

Retail Stocking Associate

Warehouse Assoc (Part-Time) 2nd shift Mon-Thur (4 PM - 9 PM)

Retail Stocking Associate