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Harbor Freight Tools

Engaged Employer

Harbor Freight Tools reviews

3.6

63% would recommend to a friend

(3,450 total reviews)
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Eric Smidt

67% approve of CEO

58% positive business outlook

Harbor Freight Tools has an employee rating of 3.6 out of 5 stars, based on 3,450 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Harbor Freight Tools employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

3K reviews
1.0
Feb 10, 2014
Recommend
CEO approval
Business Outlook

Pros

If you work 40 hours, they give you pretty good insurance. You get your PTO & Sick time in two different buckets. If you are well liked they will work with you on anything. The store gets pretty busy in the summer so the shifts fly by. You get to make long life friends. For the record: I resigned from this job.

Cons

Ok, I started working for this HFT in 2010. The first 8 months into the year everything was great. Everyone from my store had full-time shifts, we all got along as a little family. Then we got a new store manager. I really liked him as a person & saw no threat the first 3 months into his promotion. At first he didnt really change our schedules much, but during the holidays I started to see less hours on my schedule & that was the same for ALMOST everyone. Then I started to noticed that he would give hours to the people he became buddy buddy with. I brought alot of different situations to my store manager attention. Nothing ever changed and one year I was told that because I don't have responsibilities such as raising a child that I didnt need the hours. I went and spoke to the auditor of the store and explained to him why some transactions did not make any sense, nothing changed. The people who he gave 40 hours & benefits were the same people misleading our customers into believing the warranties for our products were free. They would skim a little off the total and add to equal the same amount but include a protection plan. I remember the first Thanksgiving ever that HF was open. My store manager posted a sign asking for help on that day, he needed only 5 people. No one signed up, so out of the kindness of my heart I did and got 4 more people to join. He then announced that who ever signed up would receive time in a half pay. Ten more people signed up, and he decided to pick out of those 10 people instead of the employees who really wanted to work.

2.0
Feb 9, 2014

Not the best for ANYONE

Recommend
CEO approval
Business Outlook

Pros

Great commission Decent employee discount Flexible hours Paid time off

Cons

Within my year as a cashier, I was slapped and groped by customers with no reaction from my managers. Higher management does not understand how to run a company. Pushing free mailing cards out leads to less customers purchasing ITC cards. After the credit card scandal, we were told to lie to customers about the situation initially. When a new associate arrives, managers typically do not train them, leaving other associates to baby sit. Very few hours for part-timers. I was planning to transfer to another store after moving, and the manager refused to accept my transfer, despite my experience and glowing employee file because I was a student.

2.0
Feb 3, 2014
Recommend
CEO approval
Business Outlook

Pros

Bonus was good and wasn't that hard to meet. 20% discount for employees.

Cons

Hard to get quality people for minimum wage plus part timers were only allowed around 15 hours. Too many projects that senior management expected to be done in an unrealistic time frame. Senior management not very helpful and out for themselves. Expected you to sell a high percentage of extended warranties and inside track club memberships which people didn't want.

Viewing 130 - 132 of 3,450 Reviews

Glassdoor has 3,497 Harbor Freight Tools reviews submitted anonymously by Harbor Freight Tools employees. Read employee reviews and ratings on Glassdoor to decide if Harbor Freight Tools is right for you.