The amount of off hours taskings. Store hours are 8am-8pm, but a majority of shifts worked end up being between the hours of 8pm-11am, then you're scheduled 8hours exactly to start your next shift.
Or you work Monday 8pm-4am, given Tuesday off, and back in Wednesday for 11pm. Your "day off" is basically spent sleeping. SO if you have a family you'd like to spend time with, look else where.
The amount of off hour tasking just for the sake of tasking.
Up to 4 price change sets can happen a month, all off hours, usually with must 1 UNTRAINED person to help. You are not scheduled any time to train the person, you have exactly what corporate felt two experts should need to task. Then you realize the price change set isn't even changing prices, it's just to change colors of tickets to confuse people Into thinking the items are "on sale" and excluded from the 20% off coupons.
Free item coupons. Especially when corporate floods the area with coupons and won't send any stock of the item to stores, so you're handing out free coupons for something you don't have in stock and won't have i n stock until the coupons expire, but you better satisfy the customer.
The vast amount of angry, entitled, worthless customers the coupons attack really make the work environment awful. Imagine the black Friday mobs over door busters that run out, this is something you'll deal with any day of the year.
The coupons are meant to draw in new customers but the majority are in literally 3 times daily to redeem the free item and no other purchase. If the coupons states a purchase is needed then a .49 cent untility knife will be sold.
Customers regularly pay and check out and then throw a tantrum because they didn't get the free item that they neither brought to the register nor even showed a coupon, the cashier is just supposed to know that the customer wanted a free flashlight.
Corporate meddling. Daily you'll have to keep reading every email corporate sends because they regularly send out tasking that needs to be done ASAP and reported back.
^ while that doesn't sound too bad, let me tell you about Leader on Duty or LOD.
Basically the LOD program is meant for large stores with adequate staffing. The idea is one member of management/leadership, if assigned to the sales floor to act as customer service rep, Walmart greeter, and the go to leader for the associates to utilize. You are NOT to be engaged in tasks apart from customers and associate needs. No pricing, no plan o grams, no working a tote.
There is SUPPOSED to be another leader on to handle things like corporate email tasking, running the forklift to load customers, cleaning tasks, finding and bringing things to the customers. You're supposed to switch roles about every 3hours. Of course you'll end up being LOD for 6-8hours straight.
Notice the use of the word Supposed when talking about the other lod. If you're a large store that has fulltime offered for entry employees, yea you'll have plenty of coverage and help.
If you are a small store, you're on your own. You'll get at most 2 hours overlap with another leader, and only because a half hour lunch must be taken and covered. So you get to work at 12pm, take lunch at 1:30 and you're on your own till closing at 8pm.
So you can work 6 hours without any kind of break, even though you're supposed to get 2 breaks and a lunch for 8hour shifts. Get use to skipping breaks or even lunches and then be yelled at for not taking them.
Corporate level meddling again. Randomly some DM or RM stops in and decides they want the store to ignore whatever method(usually corporate SOP) is currently used to complete a task and try their idea. Of course these guys never actually do work, or will ever have to load a 72inch tool chest into a van or retrieve a case of hammers off the top racking so their ideas are golden.
Pay is pretty low for all you have to do. You are eligible once a year for a pay raise but don't expect much, 5% max increase if you "ace" your review...which you likely won't because it's a system of scoring 1-5 but you will not ever get higher than 3. Perfect attendance and stay late come early work ethic, that's a 3. Was told corporate directs the reviewer to not utilize scores of 4or5 as that'd have to earn a pay rate increase.
Also they offer a monthly bonus starting st supervisor level. If your store performs well enough in the graded areas. You have to keep badgering though to actually receive the pay.
Any holidays you plan to spend with family need to be put in welllllll in advance. Any holiday that can be, there will be a limited time only coupon set with a 1 day only 25% coupon. They are usually for "minor" holidays like Mothers day, Valentine's, Halloween, etc. These days are the ones where you'll have to skip lunch and breaks because you're so swamped with customers and understaffed that you have no choice but work 8hours straight uninterrupted.
Corporate scripts for everything. Answering phone, checking people out, offering warranty, offering club membership, hanging people flyers. All of it had a specific wording you're supposed to use every time. Guy just redeeming his free flashlight needs to be badgered about the $30 for more coupons deal the same as 3shopping carts& $1500 purchase guy.
