Is Harbor Freight Tools a good company to work for?

Harbor Freight Tools has an overall rating of 3.6 out of 5, based on over 3,498 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 63% of employees would recommend working at Harbor Freight Tools to a friend and 58% have a positive outlook for the business. The best reviews about Harbor Freight Tools have been left by employees working as District Manager , Equipment Operator and Human Resources .

Does Harbor Freight Tools pay their employees well?

According to anonymously submitted Glassdoor reviews, Harbor Freight Tools employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Harbor Freight Tools. This rating has been stable over the past 12 months.

How satisfied are employees working at Harbor Freight Tools?

63% of Harbor Freight Tools employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Harbor Freight Tools 3.5 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Harbor Freight Tools?

Sales Associate (316) , Store Manager (213) , Logistics Supervisor (151) , Cashier (142) , Logistics Associate (133) , Sales Associate/Cashier (119) , Sales Supervisor (107) , Sales Manager (103) , Logistics Manager (85) , Assistant Manager (78) , Retail Sales Associate (63) , Warehouse Associate (61) , Senior Sales Associate (60) , Logistics (53) , Manager (49)

What are the pros of working at Harbor Freight Tools according to real employee reviews?

"The pay is good and the monthly bonuses are a plus but inconsistent at best." ((in 367 reviews)); "Health benefits are great and dental" ((in 248 reviews)); "Great place to work and people are great" ((in 147 reviews)); "You receive a small portion of time off on each paycheck depending on the hours you work." ((in 104 reviews)); "Coworkers were great and made work enjoyable." ((in 75 reviews))

What are the cons of working at Harbor Freight Tools according to real employee reviews?

"It just reeks of poor management and a lack of caring of who is promoted to what position." ((in 207 reviews)); "No work life balance work 2 or 3 overnights followed by an early shift then a close." ((in 105 reviews)); "early and long hours on some days" ((in 94 reviews)); "managers don't even know how to do their own job." ((in 86 reviews)); "Upper management is horrible." ((in 70 reviews))

What are the top reviewed Harbor Freight Tools locations?

Calabasas , Dillon , Los Angeles , Houston , Moreno Valley , Camarillo , Nashville , Fort Worth , New York , Phoenix , Chicago , San Antonio , Tampa , Atlanta , Austin , Jacksonville , Dallas , San Diego , Sacramento , Portland , Louisville , Cincinnati , Olean , Oklahoma City , Raleigh , Corpus Christi , Indianapolis , Columbus , Riverside , Las Vegas

Harbor Freight Tools reviews

3.6

63% would recommend to a friend

(3,451 total reviews)

Eric Smidt

67% approve of CEO

58% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Harbor Freight Tools has an employee rating of 3.6 out of 5 stars, based on 3,451 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Harbor Freight Tools employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

3K reviews

5.0

Nov 12, 2016

Happy Employee

Sales manager/asm

Recommend

CEO approval

Business Outlook

Pros

This is by far the best retail company I have ever worked for. They promote from inside and pay competitive wages. I have been working here for almost two years and plan to stay as longoing as I can. I finally like my job!

Cons

The turnover rate is high. They don't give you much training about their products you have to teach yourself about all the items they sell.

Harbor Freight Tools Response

8y

Hello team Milwaukee, WI, we want to say 'thank you' for all you and the team do to make Harbor Freight Tools a great place to work and shop. As you know we are committed to constantly improving our processes and appreciate you taking the time to share your feedback and we will make sure to share it with the appropriate team members. We appreciate your hard work and dedication to helping Harbor Freight Tools deliver value to the hardworking.

4.0

Oct 6, 2016

Great company that cares about their employees.

Supervisor

Recommend

CEO approval

Business Outlook

Pros

Good management and employees. Fast paced environment and constant change. Excellent benefits and hours can be flexible depending on the store management. PTO adds up quickly. Great place to work!

Cons

Some stores need updating very badly. Too lenient on returns/refunds from the same customers over and over. Customers abuse this and it costs the company a lot of money.

Harbor Freight Tools Response

8y

Thank you for all you and the team do to make Harbor Freight Tools a great place to work and shop. As you know we are committed to constantly improving our processes and appreciate you taking the time to share your feedback and we will make sure to share it with the appropriate team members. We appreciate your hard work and dedication to helping Harbor Freight Tools deliver value to the hardworking.

5.0

Sep 22, 2016

You store associates need to know your place!

Human resources

Recommend

CEO approval

Business Outlook

Pros

As a regional HR manager I love being to go to stores and treat the staff like the vermin that they are! They are nothing more than disposable property to this company!

Cons

Retail workers should not get paid time off! They deserve nothing!

Harbor Freight Tools Response

9y

We take great pride and appreciate all that our employees do to make Harbor Freight Tools successful and one of America's fastest growing retailers. We believe our employees are the best in the industry and HFT demonstrates that by offering paid time off, pay for performance incentives and by treating them with dignity and respect. We do everything we can to ensure we do the right thing for all of our employees. We value feedback from our employees (past & present) but don't think it is fair to our Human Resources employees or employees in general when someone falsely post as Human Resources. We would encourage you to share your feedback in a constructive manner. If you feel more comfortable you can email me personally at dstainback@harborfreight.com.

Viewing 175 - 177 of 3,451 Reviews

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Jobs at Harbor Freight Tools

Retail Stocking Associate

Retail Stocking Associate

Retail Stocking Associate

Retail Stocking Associate

Retail Stocking Associate