employer cover photo
employer logo
employer logo

Harbor Freight Tools

Engaged Employer

Harbor Freight Tools reviews

3.6

63% would recommend to a friend

(3,451 total reviews)
avatar

Eric Smidt

67% approve of CEO

58% positive business outlook

Harbor Freight Tools has an employee rating of 3.6 out of 5 stars, based on 3,451 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Harbor Freight Tools employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

3K reviews
2.0
Sep 18, 2016

Ridiculous expectations

Recommend
CEO approval
Business Outlook

Pros

Flexible work schedule, decent cashier incentives IF you can get customers to fall for the "protection plan" spiel

Cons

Way way too much focus and pressure on getting customers personal info for mailing cards. You have a certain subset of customers. Once you've gotten the majority of those people signed up there isn't really anything else you can do but the pressure on store managers from their higher ups to get the name cards was insane.

avatar
Harbor Freight Tools Response
8y
Thank you for your time with Harbor Freight Tools! We are working very hard to be a better place to work and shop and couldn't do it without our AWESOME associates around the country. We are committed to constant improvement and making sure that our associates are happy and learning so we appreciate your feedback. We wish you all the best on your career journey.
5.0
Sep 3, 2016
Recommend
CEO approval
Business Outlook

Pros

Very fast pace, day flys bye as there is a lot to do. Very structured company with disciplined processes. Customers are almost always happy (very rare in retail) competitive management pay and good benefits. I only left for a much better opportunity and to get out of retail In general. My employees were great, worked with some great Harding working individuals.

Cons

A lot of overnights, and the "parking lot" events will consume your life for 3 weeks, since they are held every 6 weeks it can be challenging on the home life. The events themselves are fun, the prep is daunting. IT department is atrocious.

avatar
Harbor Freight Tools Response
8y
Thank you for your time with Harbor Freight Tools! We are working very hard to be a better place to work and shop and couldn't do it without our AWESOME associates around the country. We are committed to constant improvement and making sure that our associates are happy and learning so we appreciate your feedback. We wish you all the best on your career journey.
3.0
Aug 21, 2016
Recommend
CEO approval
Business Outlook

Pros

fast pace, learn about tools

Cons

not a good company too much change over

avatar
Harbor Freight Tools Response
8y
Thank you for your time with Harbor Freight Tools! We are working very hard to be a better place to work and shop and couldn't do it without our AWESOME associates around the country. We are committed to constant improvement and making sure that our associates are happy and learning so we appreciate your feedback. We wish you all the best on your career journey.
Viewing 178 - 180 of 3,451 Reviews

Glassdoor has 3,498 Harbor Freight Tools reviews submitted anonymously by Harbor Freight Tools employees. Read employee reviews and ratings on Glassdoor to decide if Harbor Freight Tools is right for you.