Is Harbor Freight Tools a good company to work for?

Harbor Freight Tools has an overall rating of 3.6 out of 5, based on over 3,497 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 62% of employees would recommend working at Harbor Freight Tools to a friend and 57% have a positive outlook for the business. The best reviews about Harbor Freight Tools have been left by employees working as District Manager , Equipment Operator and Human Resources .

Does Harbor Freight Tools pay their employees well?

According to anonymously submitted Glassdoor reviews, Harbor Freight Tools employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Harbor Freight Tools. This rating has been stable over the past 12 months.

How satisfied are employees working at Harbor Freight Tools?

62% of Harbor Freight Tools employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Harbor Freight Tools 3.5 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Harbor Freight Tools?

Sales Associate (316) , Store Manager (213) , Logistics Supervisor (150) , Cashier (142) , Logistics Associate (133) , Sales Associate/Cashier (119) , Sales Supervisor (107) , Sales Manager (103) , Logistics Manager (85) , Assistant Manager (78) , Retail Sales Associate (63) , Warehouse Associate (61) , Senior Sales Associate (60) , Logistics (53) , Manager (49)

What are the pros of working at Harbor Freight Tools according to real employee reviews?

"The pay is good and the monthly bonuses are a plus but inconsistent at best." ((in 367 reviews)); "Health benefits are great and dental" ((in 248 reviews)); "Great place to work and people are great" ((in 147 reviews)); "You receive a small portion of time off on each paycheck depending on the hours you work." ((in 104 reviews)); "Coworkers were great and made work enjoyable." ((in 75 reviews))

What are the cons of working at Harbor Freight Tools according to real employee reviews?

"It just reeks of poor management and a lack of caring of who is promoted to what position." ((in 207 reviews)); "No work life balance work 2 or 3 overnights followed by an early shift then a close." ((in 105 reviews)); "early and long hours on some days" ((in 94 reviews)); "managers don't even know how to do their own job." ((in 86 reviews)); "Upper management is horrible." ((in 70 reviews))

What are the top reviewed Harbor Freight Tools locations?

Calabasas , Dillon , Los Angeles , Houston , Moreno Valley , Camarillo , Nashville , Fort Worth , New York , Phoenix , Chicago , San Antonio , Tampa , Atlanta , Austin , Jacksonville , Dallas , San Diego , Sacramento , Portland , Louisville , Cincinnati , Olean , Oklahoma City , Raleigh , Corpus Christi , Indianapolis , Columbus , Riverside , Las Vegas

Harbor Freight Tools reviews

3.6

62% would recommend to a friend

(3,450 total reviews)

Eric Smidt

67% approve of CEO

57% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Harbor Freight Tools has an employee rating of 3.6 out of 5 stars, based on 3,450 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Harbor Freight Tools employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

3K reviews

2.0

Jul 11, 2016

Stressful Work Environment

Store manager

Recommend

CEO approval

Business Outlook

Pros

Interacting with employee's and customer's on a day to day basis was a plus and fulfilling to a certain point. Helping associates grow and find their way at work and in life. Medical Insurance is a big plus. Bonuses can be Pro and Con.

Cons

The down size is not being appreciated. I know a lot of individuals on here speaking about advancement within the company. But it's a game and sometimes decisions weren't made with the best interests at hand. Another would be how the company is structured. At times you appreciate the corporate side of things as opposed to a family owned decision making process.

Harbor Freight Tools Response

8y

Thank you for all you and the team do to make Harbor Freight Tools a great place to work and shop. As you know we are committed to constantly improving our processes and appreciate you taking the time to share your feedback and we will make sure to share it with the appropriate team members. We appreciate your hard work and dedication to helping Harbor Freight Tools deliver value to the hardworking.

2.0

May 26, 2016

Assistant Store Manager

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Not sure, but there MIGHT BE naive, uninformed sanity at the top, somewhere above mid-managers.

Cons

Very hard work for the money; unrealistic & shifting expectations & deadlines; despite the lip service, no real concern for employees; abuse of part-timers; irrelevant, rhetorical "training", etc.

Harbor Freight Tools Response

8y

Thank you for sharing your feedback, as you may remember Harbor Freight Tools is committed to continuously improving our processes and we will make sure to share your feedback with the appropriate team members. Over the past few years we have made some big changes to the way we operate and how we recognize our associates and we have more to do and hope you will take a minute to learn about the changes we have made at Harbor Freight Tools. We invite you to visit our career site at www.harborfreightjobs.com.

1.0

Feb 23, 2016

Worse Retail Company

Head pricing coordinator

Recommend

CEO approval

Business Outlook

Pros

Benefits - If you can call it that.

Cons

Grossly underpaid as Head Pricing Coordinator as well as being understaffed. Cooperate goomba's in charge of scheduling deliveries and scheduling recal's, and scheduling price changes do not interact in any way, leaving EVERY ASPECT to be scheduled all at once. Never the same schedule. Required to work 12 hour shifts 4 nights a week, every week, with little to no time off between shifts. Other employees ignore my words and just do as a please when putting product on the sales floor. Not enough staff, HPC and Cashiers have no choice but to work truck deliveries every week. Only 6 Full Time Positions, every cashier only works one day a week. As HPC, no room for advancement. District and Regional Managers have their nose stuck so high in the air they can't be bothered by employees, and cuss and yell at store managers and employees in front of customers.

Harbor Freight Tools Response

8y

Thank you for sharing your feedback, as you may remember Harbor Freight Tools is committed to continuously improving our processes and we will make sure to share your feedback with the appropriate team members. Over the past few years we have made some big changes to the way we operate and how we recognize our associates and we have more to do and hope you will take a minute to learn about the changes we have made at Harbor Freight Tools. We invite you to visit our career site at www.harborfreightjobs.com.

Viewing 181 - 183 of 3,450 Reviews

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Jobs at Harbor Freight Tools

Retail Stocking Associate

Retail Stocking Associate

Retail Stocking Associate

Retail Stocking Associate

Retail Stocking Associate