Is Harbor Freight Tools a good company to work for?

Harbor Freight Tools has an overall rating of 3.6 out of 5, based on over 3,497 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 62% of employees would recommend working at Harbor Freight Tools to a friend and 57% have a positive outlook for the business. The best reviews about Harbor Freight Tools have been left by employees working as District Manager , Equipment Operator and Human Resources .

Does Harbor Freight Tools pay their employees well?

According to anonymously submitted Glassdoor reviews, Harbor Freight Tools employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Harbor Freight Tools. This rating has been stable over the past 12 months.

How satisfied are employees working at Harbor Freight Tools?

62% of Harbor Freight Tools employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Harbor Freight Tools 3.5 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Harbor Freight Tools?

Sales Associate (316) , Store Manager (213) , Logistics Supervisor (150) , Cashier (142) , Logistics Associate (133) , Sales Associate/Cashier (119) , Sales Supervisor (107) , Sales Manager (103) , Logistics Manager (85) , Assistant Manager (78) , Retail Sales Associate (63) , Warehouse Associate (61) , Senior Sales Associate (60) , Logistics (53) , Manager (49)

What are the pros of working at Harbor Freight Tools according to real employee reviews?

"very good part time job good pay and always rewarding employees" ((in 373 reviews)); "Health benefits are great and dental" ((in 253 reviews)); "Great place to work and people are great" ((in 152 reviews)); "You receive a small portion of time off on each paycheck depending on the hours you work." ((in 99 reviews)); "Coworkers were great and made work enjoyable." ((in 85 reviews))

What are the cons of working at Harbor Freight Tools according to real employee reviews?

"It just reeks of poor management and a lack of caring of who is promoted to what position." ((in 213 reviews)); "No work life balance work 2 or 3 overnights followed by an early shift then a close." ((in 99 reviews)); "early and long hours on some days" ((in 93 reviews)); "bad manager they contradict everything" ((in 91 reviews)); "Upper management is horrible." ((in 69 reviews))

What are the top reviewed Harbor Freight Tools locations?

Calabasas , Dillon , Los Angeles , Houston , Moreno Valley , Camarillo , Nashville , Fort Worth , New York , Phoenix , Chicago , San Antonio , Tampa , Atlanta , Austin , Jacksonville , Dallas , San Diego , Sacramento , Portland , Louisville , Cincinnati , Olean , Oklahoma City , Raleigh , Corpus Christi , Indianapolis , Columbus , Riverside , Las Vegas

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Harbor Freight Tools

Harbor Freight Tools reviews

3.6

62% would recommend to a friend

(3,450 total reviews)

Eric Smidt

67% approve of CEO

57% positive business outlook

Ratings by category

4.0

Compensation and benefits

3.8

Diversity & inclusion

3.6

Culture & values

3.5

Work/Life balance

3.4

Career opportunities

3.2

Senior management

Harbor Freight Tools has an employee rating of 3.6 out of 5 stars, based on 3,450 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Harbor Freight Tools employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

2.0

Feb 13, 2025

Standard retail job

Sales associate

Recommend

CEO approval

Business Outlook

Pros

commission, flexible schedule, ability to move up

Cons

weird/creepy/rude customers, no breaks, all the typical "retail" cons you would expect

Harbor Freight Tools Response

Thank you for sharing your experience with us. We are always happy to hear from our hardworking team. We value people above all else, and we do not tolerate any form of mistreatment or harassment from Associates or customers. We strongly urge you to connect with your HR Partners and share your concerns with them. Thank you for your continued hard work in Moreno Valley, CA, and we will forward your comments to the appropriate HR Partners.

1.0

Feb 13, 2025

Rough Crowd

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Gain experience with powertools and stocking appliances.

Cons

Clients are always adamant about their coupons.

Harbor Freight Tools Response

We always welcome the opportunity to receive feedback from current and former Associates. We are always looking for ways to improve, and your feedback will help us do that. Thank you for your hard work in Commack, NY, and we wish you all the best.

1.0

Feb 11, 2025

Hazardous Work Environment quickly becomes Hostile if reported

Part time associate

Recommend

CEO approval

Business Outlook

Pros

They give employees a 20% discount.

Cons

Inconsistent Direction and Frequent Dangerous Deviations from SOP Potentially Illegal clearly deficient training procedures Reliance on arbitrary safety foci while ignoring actual hazards Entrenched leadership is willfully ignorant of OSHA standards No opportunity for career development

Harbor Freight Tools Response

We appreciate you taking the time to share your experience with us. Safety is our top priority at Harbor Freight, and we take concerns regarding workplace hazards and adherence to our SOPs very seriously. We are committed to providing a safe environment for all our Associates and customers. We will share your comments with senior leadership and ensure that proper protocols are being followed. If you’d like to discuss these concerns, we encourage you to email us directly at culture@harborfreight.com. Thank you for your continued hard work, and we are glad to have you on the team.

Viewing 211 - 213 of 3,450 Reviews

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Retail Stocking Associate

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Retail Stocking Associate

Retail Stocking Associate

Retail Stocking Associate

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Harbor Freight Tools

Harbor Freight Tools reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Standard retail job

Rough Crowd

Hazardous Work Environment quickly becomes Hostile if reported

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